Employer Relations Associate; Student Services Professional II

Employer Relations Associate (Student Services Professional II)

Classificaiton:
Student Services Professional II

Department:
The College of Business and Economics within the Division of Academic Affairs is committed to leading business education through the guiding principles of program quality, balancing theory and practice, and expanding our outreach and visibility. We create positive change by leveraging the curiosity and entrepreneurial spirit of our students. We inspire our students and other partners to transform the workforce through innovative, impactful instruction and research.

We seek an exceptional individual to join our team as the Employer Relations Associate (Student Services Professional II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to inclusivity, openness, flexibility, integrity, and kindness.

Sub-Division:

Salary Range: $5,083 - $5,619 per month

Appointment Type:

Time Base:

Work Schedule:

Monday - Thursday, 8:00 AM - 5:00 PM and Friday, 9:00 AM - 1:00 PM; occasional early morning, evening and/or weekend hours. This is a temporary position to end on or before June 30, 2027, with a possibility of renewal on an annual basis if funds and/or program needs exist.

Bachelor's degree or the equivalent from an accredited four-year college or university in one of the behavioral sciences, public administration, business administration or a job-related field and two years of professional experience in one of the student services program areas or a related field. A master's degree in a job-related field may be substituted for one year of professional experience. Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.

General knowledge of the methods and problems of organizational management, research, and interview techniques. Ability to interpret and apply program rules and regulations, obtain factual and interpretative information through interviews, and advise students individually and in groups on complex student-related matters. Ability to reason logically and use initiative in planning work assignments and in implementing long-range program improvements. Ability to plan, develop, coordinate, supervise, and organize programs and activities.

Ability to interact with a diverse student population, faculty, staff, and the public. Ability to analyze complex situations accurately and adopt effective courses of action. Ability to establish and maintain cooperative working relationships with a variety of individuals. Excellent verbal and written communication skills, as well as the ability to acquire knowledge of campus procedures, activities, and of the overall organization.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Master's degree from an accredited four-year university in management, education, human resources, counseling, or a related area is preferred. Related experience in higher education, career services, business development, and/or recruitment/human resources is desirable. Previous experience working with students and/or clients individually or in a group setting is required. At least two years of long-term customer relationship development experience is expected. General knowledge of community and higher education issues is preferred, along with familiarity with a campus environment or higher education setting.

Knowledge of social media, marketing resources, or career resources, including Linked In, Constant Contact, Facebook, Instagram, Hootsuite, Handshake, VMock, Big Interview, and/or other related tools is valuable. Experience with event coordination is helpful. Knowledge of the Southern California employment market for business graduates is a plus.

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California State University, Fullerton is committed to fostering an environment where students, staff, administrators, and faculty thrive. We welcome individuals ready to make an impact on student and staff success to apply and become part of the Titan Community. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

Cal State Fullerton is an equal opportunity employer that prohibits discrimination based regardless of race, sex, color, ethnicity, national origin, or any other protected status.

As of January 1, 2022, the …