Senior Program Coordinator; Administrative Support Coordinator II

Job Title

Senior Program Coordinator (Administrative Support Coordinator II)

Cal State Fullerton Extension seeks an exceptional individual to join our team as the Senior Program Coordinator (Administrative Support Coordinator II). The ideal candidate will have a positive attitude, an energetic mindset, and a commitment to inclusivity, integrity, and service. The role provides administrative support to self‑support degree, postbaccalaureate, credit certificate and/or other programs that enroll domestic and international students, and involves planning and overseeing day‑to‑day operations related to facilities, courses, instructors, and students.

Cal State Fullerton is a comprehensive university serving more than 43,000 students. We are dedicated to student success through innovative educational experiences and robust support programs, and we invest in staff, faculty, and administrators through professional development opportunities.

Classification: Administrative Support Coordinator II

Department: University Extension Program Administrator

Sub‑Division:

Salary Range: $4,367 – $4,400 per month

Appointment Type: Ongoing

Time Base: Full Time

Work Schedule: Monday – Friday, 8:00 AM – 5:00 PM;
Occasional early morning, evening and/or weekend hours.

• Provide administrative support to self‑support degree, postbaccalaureate, credit certificate and/or other programs that enroll domestic and international students.
• Plan and oversee day‑to‑day operations related to facilities, courses, instructors, and students; work independently and collaborate with academic departments for scheduling and instructor assignments.
• Assist with student recruitment, enrollment, and administrative support; support and participate in information sessions and orientations.
• With guidance from Team and Program Leads, determine solutions and recommendations on study plans, registration, and prerequisites.
• Support marketing communications for assigned programs; revise and update program websites; provide programmatic data and recommendations for improvements.
• Interact with administrators, faculty, staff, students, and community partners; represent Extension with external partners.
• Serve as a member of the Student Services/Registration unit, providing information, enrollment support, and front‑line customer service in person, by phone, and online as needed.
• Perform other duties as assigned.

• High school diploma or equivalent; five years of progressively responsible experience in general office, clerical, or secretarial work.
• Comprehensive knowledge of applicable university policies and procedures; mastery of English grammar, punctuation, and spelling.
• Proficiency with office software and systems; ability to manage multiple priorities and projects independently.
• Ability to interpret and apply policies, exercise judgment, and act in the absence of precedents.
• Strong problem‑solving, budgeting, and analytical skills; ability to perform business math and analyze budgetary data.
• Effective written and verbal communication; ability to present reports and handle interpersonal interactions at all levels.
• Negotiation and persuasion skills to expedite projects.
• A background check is required; conditional offer of employment may be rescinded if disqualifying information is found.

• Comprehensive knowledge of CSUF infrastructure, academic and student records policies, procedures, and systems.
• Two to three years of international customer/student service experience.
• Experience using Salesforce CRM.

Notice of Non‑Discrimination on the Basis of Gender or Sex and contact information for Title IX Coordinator. Reliable means of transportation.

CSUF is committed to fostering an inclusive environment and provides reasonable accommodations for qualified applicants with disabilities. CSU is an equal opportunity employer and prohibits discrimination based on protected status. The CSU Out‑of‑State Employment Policy applies. The position may involve background checks and compliance with mandated reporting requirements. Multiple positions may be hired from this recruitment. Regular attendance is an essential job function.

Applicants may be required to complete job‑related performance tests. Online application/resume must be submitted by the filing date. CSU does not sponsor new H‑1B petitions for staff, management, or faculty positions. The CSU salary structure may change in alignment with bargaining agreements.

Final date to receive applications: Dec 18, 2025 (9:00 PM)

Apply online at: Please refer to the posting URL or career portal for the application link.

Copyright © 2025  Posted by the recruitment advertising agency.