Assistant Relationship Manager

Job Title:

Assistant Relationship Manager

Posting

Start Date:

09/03/2026

A member of the CIBG team who will be maintaining client relationships while providing support to the business team for their portfolios of clients. The job holder will be the named point of contact for a portfolio of customers dealing with a range of requests.

• Prepare and/or assist in preparing facility letters and coordinate execution of documentation and drawdown of facilities.
• Periodic report generation to facilitate audit and central bank requirements.
• Monitor and ensure the utilization of the credit facilities at par with competition.
• Prepare all management reports relating to credit approvals, excesses, extensions, early business alerts to ensure all controls are complied.
• Constantly strive to enhance wallet-share of customer business.
• Review, discuss, follow-up and action on excesses, past dues and other indiscretions for regularisation.
• Identify, discuss and elevate early warning signals in the portfolio.
• Preparation of weekly periodic reviews for the unit.
• Follow up with the internal department in the event of customer queries on transactions.
• Support review of the excess report and other risk reports.
• Timely and appropriate correspondence with the clients.
• Responsible for any account opening or related requirements for existing and new clients.
• Ensure all housekeeping requirements are complied with.
• Act as principal point of contact in the RM’s absence.

• Liaise with Unit-Head and Business Credit for various routine transactions and portfolio review.
• Assist in preparing annual budgets for the portfolio in line with agreed strategy.
• Review the performance of the client on operating income, funded assets and deposits vis‑à‑vis budgeted numbers.
• Compliance with bank policy and department procedure guidelines.
• Awareness and compliance of all policies of the bank (as amended from time to time) which impact the scope of work.

Assistant Relationship Manager acts as a vital support to the team to increase efficiency and also serves as a point of contact and backup to ensure effective client satisfaction.

Bachelor’s Degree related to a business field such as accounting or economics is required. MBA | CA | ACCA | CFA | CAIIB preferred.

Minimum 3-5 years banking experience in relationship management. Good knowledge of corporate banking products and UAE market knowledge is preferable.

• Relationship Management-CIBG-Basic
• Service Excellence-CIBG-Proficient
• Product Knowledge-CIBG-Basic
• Financial Analysis-CIBG-Proficient
• Governance, Compliance and Audit-CIBG-Proficient

• Change and Innovation - Proficient
• Communication - Proficient
• Evaluating and Solving Challenges - Proficient
• Results Orientation - Proficient Working and collaborating with others - Proficient