Sr. Officer - Trade Services

To verify/authorise transactions processed within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and within ICC rules & regulations.

To scrutinise and process LC within agreed service delivery standards strictly as per NBF procedures, Regulatory guidelines and ICC rules & regulations.

• Responsible for scrutinising LC (export & import) documents (either as a first or second checker) as per prescribed threshold limits strictly as per LC terms and ICC guidelines.
• Responsible for verification/authorisation of transactions, customer/counter party instructions within the prescribed threshold limits strictly as per laid down policies and procedures.
• Responsible for collection of relevant charges, application of preferential charges/waivers, etc. for the transactions handled.
• Evaluate the risk of each transaction handled and responsible to raise Transaction ticket for relevant approvals.
• Responsible for reconciliation of NOSTRO and suspense accounts are reconciled within the agreed time lines.
• Ensure that all swift messages prepared by the Processors are verified/authorised; EOD review of all NACK/Pending items for rerouting; successful acknowledgement obtained for all transmitted items.

• Responsible for extraction and review of Beginning of Day (BOD) reports from T24 (online and email reports) relating to the jobs currently assigned.
• Responsible for upkeep of relevant files including periodical physical verification of same.
• Responsible for movement of completed documents to off site storage on a regular basis.
• Notification discrepancies, if any, observed are communicated either through T24 or manually and transmission acknowledgement obtained for all rejections.
• EOD review of all pending items to ensure that the team maintains a clean desk policy
• Strict compliance to Anti Money Laundering guidelines and Bank’s compliance policy

• First point of contact for customer and business in case of queries/clarification with regard to activities handled by the Section.
• EOD review of all INAU/IHLD entries, daily review of suspense account, maintenance of MIS for activities undertaken by Section/Unit.
• Ensure self and staff carry out the functions as per NBF policies and procedures, regulatory guidelines and relevant ICC rules.
• Responsible for prompt replies to all messages/faxes/queries from counter parties, Business and customers. Ensure that reporting staff too are following the same.
• Responsible for staff performance appraisal, leave management, management of staff personal development plan and Training requirements.
• Responsible for raising ORER for all incidents and ensure recommended controls are implemented and strictly adhered to.

• Evaluate LC clauses & the discrepancies observed and elevate /discuss with Section Head/Unit Head in case of any ambiguity or potential risk items.
• Responsible for upkeep of relevant files (overnight) and periodical physical verification (where required).
• Responsible for movement of completed documents to off‑site storage on a regular basis (where required).
• Back up to Document Processors or Document Verifiers, at times of need.
• Maintenance of MIS for transactions processed.
• Back up to Document Processors in case of exigencies

A minimum degree (Bachelors) in a business related field or equivalent

• Good knowledge of various ICC rules and regulations.
• CDCS Preferred
• 3 year’s prior experience in banking operations or Trade Finance Back office experience
• An understanding of AML within the UAE and Central Bank regulations relating to transactional processing
• Basic computer skills
• Good English language aptitude

Process Re-engineering
- Trade Services
- Basic

Customer Service
- Trade Services
- Proficient

Transaction Processing and Control
- Trade Services
- Proficient

Product Knowledge and Documentation
- Trade Services
- Proficient

Policies and Procedures
- Trade Services
- Proficient

Core and Regulatory Banking Systems
- Trade Services
- Basic

Change and Innovation - Basic

Communication - Basic

Evaluating and Solving Challenges - Basic

Results Orientation - Basic

Working and collaborating with others - Basic