Program Manager, Drc

Benefits Information

We anticipate that this position will remain open until December 25, 2025.

Full‑time employees will enjoy a competitive benefits package with options for you and your family including:

• Three (3) weeks Paid Time Off
• Fifteen (15) Paid Holidays
• 401(k) Matching
• Health Insurance
• Vision Insurance
• Life Insurance
• Health Savings Account
• Tuition Reimbursement
• Employee Discount
• Reduced Tuition Rates
• Disability Insurance
• Employee Assistance Program
• Pet Insurance
• Dental Insurance
• Paid Training
• Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced‑based rehabilitation.

Who We Are: GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community re‑entry services. From the development of state‑of‑the‑art facilities and the provision of management services and evidence‑based rehabilitation to the post‑release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost‑effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary The Program Manager is responsible for the operational and financial management of a Day Reporting Center (DRC), in accordance with state and federal laws and regulations and Company policy. Reports to Regional Area Manager with close and frequent contact. External customer contact is generally with mid‑level city or government officials. Learns, uses and models principles of the “What Works” system through evidence‑based practices in all interactions with participants and other staff members.

Primary Duties and Responsibilities

• The Program Manager directs and manages all activity in the planning, development, implementation, monitoring and supervision of Company programs and services for the DRC using principles of the “What Works” system.
• Ensures that all programs function in a manner that satisfies contractual obligations. Generates timely and accurate reports on the status of program operations and communicates to customers.
• The Program Manager delivers consistent quality of services by developing and maintaining an environment that promotes excellence in all operations.
• Develops and implements strategies to enable the facility to achieve operational and financial objectives.
• The Program Manager monitors and evaluates all business processes. Develops and implements process improvements to increase efficiency.
• Manages all revenue and expenses for the facility. Monitors, analyzes and reports on financial outcomes.
• The Program Manager participates in the financial planning process. Communicates the plan to staff for implementation.
• Manages relationships with existing customer base to ensure a high quality of service, resolve issues promptly and provide customer satisfaction.
• Identifies potential providers, influencers and decision makers in the community in order to build relationships, raise the level of Company name recognition and communicate Company results. Develops new business opportunities. Tracks and reports on activities to attract new community provider collaborations.
• May provide direct participant services and/or carry a participant caseload using principles of the “What Works” system.
• Performs other duties as assigned.