Technology Solutions Manager

Job Overview

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The Technology Solutions Manager plays a key role in delivering clean, reliable technology solutions across business systems and processes. This role directly supports critical project platforms within Retail Store Development, spanning Real Estate, Construction, Lease Administration, and other strategic HQ partners. This individual contributor independently owns the full lifecycle of support and small-to-medium delivery projects, proactively defining scope, milestones, and risks, and driving execution without waiting for direction.

The role requires anticipatory communication, clear progress reporting, and the ability to surface insights, blockers, and next steps before escalation is needed. It includes light technical work (SQL, Databricks, system support), strong project coordination, and high-quality communication with internal customers, technical partners, and end users. Success looks like fewer escalations, faster issue resolution, and higher trust from stakeholders. This person models crisp execution, solves forward, and sets the tone for team-wide follow-through.

• Provide technical system support across key platforms, including troubleshooting, root‑cause analysis, and light querying (SQL/Databricks). Ensure reliable day‑to‑day performance of business‑critical tools.
• Independently manage small to mid‑sized initiatives by defining project scope, success criteria, milestones, and subtasks; tracking progress end to end; and proactively reporting status, risks, and outcomes to leaders and stakeholders. Partner with PMs or lead delivery independently when appropriate.
• Act as the point of contact for internal customers and end users. Anticipate stakeholder needs by proactively sharing progress, upcoming milestones, risks, and decisions – not just responding to requests – and ensure stakeholders have clarity on status and next steps at all times.
• Partner with developers, data teams, and other tech functions to coordinate integrations, data flows, or solution enhancements. Translate business needs into clear technical asks.
• Contribute to a team culture of accountability, urgency, and clarity. Support shared goals by collaborating cleanly, escalating early, and closing loops proactively.

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering or a related field. (Required)
• 4‑7 years – Related working experience.
• Spatial analytics experience using Python, Spatial SQL, or Databricks (Preferred)

• SQL / Data Platforms (Strongly preferred)
• Communication (Strongly preferred)
• Project Coordination (Strongly Preferred)
• System Support (Strongly Preferred)
• Customer Orientation (Strongly Preferred)

• Databricks Data Intelligence Platform (Preferred)
• Power Platform/Power BI (Preferred)

• At least 18 years of age
• Legally authorized to work in the United States

Travel Required (Yes/No):
Yes

DOT Regulated Position (Yes/No):
No

Safety Sensitive Position (Yes/No):
No

Base Pay Range: $95,300 - $171,900

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non‑temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year‑end bonus based on company and/or…