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Digital CSM: Onboarding & Adoption Campaigns

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: Thomson Reuters
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
  • Customer Service/HelpDesk
Job Description & How to Apply Below
A leading information solutions provider is seeking a Digital Customer Success Specialist to join their team. The role entails developing customer-centric digital programs to enhance engagement, creating automated onboarding processes, and monitoring usage data to mitigate churn risks. Candidates should have at least 3 years of experience in B2B SaaS and strong communication skills. The company promotes a hybrid work model and offers competitive benefits, fostering an environment of continuous growth and support.
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