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Technical Support HelpDesk/Support

Hybrid Digital Onboarding & Success Specialist

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: Refinitiv
Full Time position
Listed on 2026-01-10
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading technology firm is seeking a Digital Customer Success Specialist - Onboarding to enhance customer engagement and satisfaction through tailored onboarding programs. This role involves direct interaction with customers, developing strategies to improve their use of products, and resolving challenges effectively. Ideal candidates will have a strong background in customer-facing positions and be comfortable collaborating across departments. The position offers a hybrid working model, emphasizing work-life balance and professional growth.
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