Rooms Housekeeping - Office Coordinator

Omni PGA Frisco Resort, 4341 PGA Pkwy, Frisco, Texas, United States of America

Job Description

Posted Monday, March 9, 2026 at 5:00 AM

Omni PGA Frisco Resort blends the warmth of Texas hospitality with refined comfort. Guests can unwind in one of 500 thoughtfully designed rooms and suites, or embrace the spirit of the Lone Star State in one of 10 private ranch houses. With four shimmering pools—including an adults-only rooftop infinity pool—plus the serene Mokara Spa and 13 unique food and beverage destinations, every stay is an experience to savor.

Whether you're planning a weekend retreat or marking a special occasion, this is Frisco at its most unforgettable.

The Housekeeping Office Coordinator will coordinate the work assignments for housekeeping staff including but not limited to room attendants, housemen, laundry attendants and turndown attendants, each day and answering guest and associate calls and dispatching work tickets appropriately. He/she is responsible for the day-to-day office operations for the housekeeping department.

Responsibilities:

• Open and close housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to appropriate discipline.
• Communicate effectively with all departments, including engineering.
• Respond to all phone calls/ requests from guests and other departments.
• Monitor computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in department.
• Walk the floors and inspect guest rooms.

Qualifications:

• Must be able to read, write, and communicate in fluent English.
• Ability to workdays, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi-lingual in Spanish preferred.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applica

Omni PGA Frisco Resort, 4341 PGA Pkwy, Frisco, Texas, United States of America

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