Housekeeping Office Coordinator

Housekeeping Office Coordinator

Omni PGA Frisco Resort is seeking a Housekeeping Office Coordinator to coordinate the work assignments for housekeeping staff—including room attendants, housemen, laundry attendants, and turndown attendants—each day, answer guest and associate calls, and dispatch work tickets appropriately. The coordinator also manages the day‑to‑day office operations for the housekeeping department.

• Open and close the housekeeping department daily.
• Work with Loss Prevention to maintain lost and found records.
• Dispatch all calls to the appropriate discipline.
• Communicate effectively with all departments, including Engineering.
• Update Synergy requests.
• Respond to all phone calls/requests from guests and other departments.
• Monitor the computer system.
• Maintain clear and efficient communication with the front desk.
• Maintain cleanliness and organization in the department.
• Walk the floors and inspect guest rooms.

• Must be able to read, write, and communicate in fluent English.
• Ability to work days, afternoons, weekends, and holidays.
• Must possess basic computational ability.
• Must have computer skills.
• Previous experience as a coordinator and/or answering phones strongly preferred.
• Bi‑lingual in Spanish preferred.

Location:

Frisco, TX

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Administrative

Industries:
Hospitality

Omni Hotels & Resorts is an equal opportunity employer—veteran and disability. The EEO is the Law Poster and its supplement are available. The company does not discriminate on the basis of any protected category with respect to the payment of wages. For special assistance to apply, email applica