Rehabilitation Services Supervisor

DESCRIPTION

JOB DESCRIPTION

Rehabilitation Services Supervisor

Department:
Rehabilitation

Reports to:

Director of Rehabilitation

FLSA Status: exempt

Prepared By:
Shelly Leicester, PT, DPT

Date Prepared: 01/12/2026

The Rehabilitation Services Supervisor provides day-to-day operational and personnel oversight for outpatient orthopedic rehabilitation services, with direct supervision of Physical Therapy Technicians. This role supports efficient clinic operations, ensures high-quality patient care delivery, and maintains compliance with organizational policies, regulatory standards, and therapy practice guidelines. The supervisor works closely with rehabilitation department staff to optimize patient flow, support clinical productivity, and foster a positive, team-oriented environment focused on patient-centered care.

Other duties may be assigned

• Clinical:
  Serve as a clinician and complete the responsibilities required of their respective clinical job description
• Supervisory:
  Supervise, coach, and counsel physical therapy technicians, including feedback to compliment or address behaviors, regular one-on-ones, and annual performance evaluations
• Recruit, interview and hire physical therapy technicians, with guidance from Director as required
• Facilitate a positive and cooperative work environment amongst the rehab employees
• Facilitate PT Technician communications and participate in interdepartmental staff meetings
• Oversee the inventory and ordering of supplies, including appropriate coding and submission of clinic invoices to accounts payable
• Address and educate PT Techs regarding patient perceptions of care, compliments, and complaints
• Actively work with Rehab PAR Supervisor to ensure optimal clinic reimbursement
• Serve as Center Coordinator for Clinical Education (CCCE), responsible for coordinating, managing, and supporting high-quality clinical education experiences for Physical Therapy (PT) and Occupational Therapy (OT) students and student observers within the assigned clinics. Primary liaison between academic programs and clinical sites, ensuring compliance with accreditation standards, organizational policies, and best practices in clinical education. The CCCE supports clinical instructors, promotes a positive learning environment, and works collaboratively to ensure effective student placement, onboarding, and evaluation.

Education, Certification/Licensure and Experience

• Degree from an accredited Physical Therapy or Occupational Therapy program, active Texas licensure in specified discipline
• Minimum of 3 years’ experience as a rehabilitation provider preferred

• Basic working knowledge of Windows, Internet Explorer, Microsoft Excel, Word, and Outlook
• Effective verbal and written communication skills
• Ability to make independent decisions after gathering information from available sources
• Ability to deal with conflict constructively and seek resolution with those involved

While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand for extended periods, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch.

The physical requirements of this position generally require a medium physical demand level, but due to outpatient healthcare setting may involve patient transfers, with team lifting up to 100+ pounds. Ability to occasionally lift up to 50 pounds, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of negligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. Employee must have the means to attend training and or meeting sessions at offsite locations.

While performing the duties of this job, employee may be exposed to risk of infectious diseases and bodily fluids when interacting with patients and/or family members. The employee may be occasionally exposed to moving mechanical parts, fumes or airborne particles, and toxic or caustic chemicals. The noise level in the work environment is typical of a physician’s office.

The above describes the general content of and requirements for the performance of this position. It is not intended to be an all-inclusive statement of the duties, responsibilities, and requirements of the position.

Company:
Ortho Texas Physicians & Surgeons

Job Type: Full-time

Address: 5757 Warren Parkway, Frisco, TX, 75034