Patient Service Specialist - Medical Front Office

Overview

Patient Service Specialist - Medical Front Office

Frisco, TX (Day Neuro Hub)

Hours:

vary between Monday - Friday 8am - 5pm

Employment type:

Full Time

Compensation:
Starting salary $18 - $25 per hour, based on experience

This is an entry-level position.

• Provide outstanding customer service to patients and staff in a fast-paced environment.
• Check in and check out patients, verify insurance, schedule appointments, generate and review reports, fax and scan documents, and perform other office duties as needed.
• Register patient information, ensuring all forms are complete with signatures and accurately documented in the electronic medical record.
• Verify patient insurance and obtain required authorizations before visits; explain benefits, financial responsibilities, billing, and outpatient policies.
• Collect patient responsibility at each visit and scan/maintain medical documents.
• Reconcile and post charges daily and generate other reports to support clean claim processing.
• Respond to requests for information from patients, other departments, and physicians.
• Maintain office, order supplies, and manage mail.
• Willingness to adjust schedule to center needs; travel to non-home location centers or other sites for coverage when necessary.
• Attend all mandatory meetings and in-service education programs.
• HS diploma or GED required.

• HS diploma or GED required.
• Customer service experience preferred.
• Knowledge of insurance verification preferred.
• Healthcare, medical, or dental office administration experience preferred.

• Health, Dental, and Vision insurance;
  Life insurance;
  Prescription coverage
• Paid Time Off (PTO) and Extended Illness Days (EID)
• A 401(k) retirement plan with company match
• Short and Long Term Disability
• Personal and Family Medical Leave
• PSS Ladder Program
• Eligibility and effective dates vary