Patient Access Registration Specialist

Registration Specialist – Baylor Medical Center Frisco

Full-time position. Schedules available:

• 5a - 6p
• 9a - 9p
• 6p - 6a

Responsibilities include entering and updating patient demographic and insurance information, registering patients and obtaining consent, processing paperwork, discussing and collecting upfront amounts due from patients.

• Greets patients promptly registering for hospital admission and identifies self to patient.
• Obtains patient’s insurance information and explains co-pay and deductibles.
• Collects upfront amounts due from patients.
• Processes registration information courteously and efficiently.
• Distributes and explains hospital information, brochures, and forms.
• Ensures patient signatures are obtained and correct on consent and insurance forms.
• Supports hospital and department policies, department director, and hospital Administration.
• Lends knowledge and assistance to other hospital departments, physician's offices, and co-workers.
• Works effectively with members of other departments and receives minimal complaints.
• Communicates effectively and expresses ideas clearly; actively listens and follows appropriate communication channels.
• Provides direction and assistance to patients, family members, and co-workers courteously and positively. Communicates professionally at all times.
• Knows and adheres to hospital and departmental policies; adapts and cooperates with changes in assignments, procedures, and personnel.
• Maintains skills on equipment necessary to complete required responsibilities. Uses supplies and equipment properly and economically and reports necessary repairs promptly.
• Reflects professionalism in performing duty and knowledge of procedures necessary to produce the desired effect.
• Provides backup for receptionist and radiology scheduler.
• Utilizes Meditech to register patients to the facility, collect monies and view statistics as necessary.
• Notifies supervisor/director of issues promptly.
• Other duties as assigned by Patient Access Services Manager.

• High school graduate or equivalent.
• One year of previous experience preferred.
• Must have the skills to operate office equipment required to fulfill job duties.
• Forty-five (45) wpm typing skills are required.
• Medical and insurance terminology and computer experience beneficial.
• Good communication and people skills are essential.
• Ability to multitask.