Learning & Development Consultant II

Overview

Since opening our first self-storage facility in 1972,
Public Storage has grown to become the largest owner and operator of self-storage facilities in the world. With thousands of locations across the U.S. and Europe, and more than 170 million net rentable square feet of real estate, we're also one of the largest landlords.

We've been recognized as A Great Place to Work by the Great Place to Work Institute. And, our employees have also voted us as having Best Career Growth
, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion
.

We're a member of the S&P 500 and FT Global 500
. Our common and preferred stocks trade on the New York Stock Exchange.

Public Storage is the nation’s leading self-storage provider, recognized for its iconic orange doors and commitment to delivering simple, reliable solutions to millions of customers across the country. We are expanding our creative team to enhance our consistent and engaging visual brand presence.

The L&D Consultant II plays a key role in designing, delivering, and optimizing learning programs that drive employee development and organizational performance. This role is ideal for professionals with a solid foundation in instructional design and learning technologies who are ready to take on more complex projects and strategic consulting responsibilities. The Consultant contributes across the full learning lifecycle—needs analysis, design, implementation, facilitation, and evaluation—ensuring alignment with business goals and learner needs.

• Design and develop engaging learning solutions including e-learning modules, presentations, blended programs, and performance support tools.
• Apply instructional design models (e.g., ADDIE, SAM) and adult learning principles to create impactful learning experiences.
• Collaborate with subject-matter experts (SMEs) to translate complex content into accessible, learner-centered materials.

• Leverage learning technologies (LMS, LXP, authoring tools, AI platforms) to deliver scalable and personalized learning experiences.
• Evaluate and implement innovative tools and methods to enhance learning effectiveness and engagement.

• Conduct needs assessments and learning diagnostics to identify performance gaps and recommend targeted solutions.
• Serve as a learning consultant to business units, providing guidance on learning strategy, program design, and implementation.
• Manage the end-to-end lifecycle of learning programs, including stakeholder engagement, communications, and continuous improvement.

• Define success metrics and evaluate learning effectiveness using data and feedback.
• Use insights to iterate and improve learning programs and experiences.

Education:

• Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field (or equivalent experience).

Experience:

• 5-7 years in Learning & Development, Instructional Design, or related roles.

Skills:

• Proficiency in instructional design and adult learning theory.
• Own the complete instructional design lifecycle — from needs analysis and solution design through development, implementation, and evaluation
• Design learning solutions grounded in business objectives, including defining success metrics and measurement strategies
• Provide strategic rationale for recommended approaches, articulating the "why" behind design decisions
• Partner with stakeholders to assess performance gaps and recommend tailored interventions beyond traditional training
• Experience with LMS platforms (e.g., Workday, Cornerstone, Success Factors) and authoring tools (e.g., Articulate 360, Adobe Captivate, iSpring).
• Familiarity with AI-driven content creation tools and learning analytics.
• Strong communication, project management, and stakeholder engagement skills.
• Ability to manage multiple projects in a fast-paced, collaborative environment.
• Define clear learning outcomes and align solutions to measurable business impact
• Establish evaluation frameworks to track effectiveness, ROI, and…