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Customer Service Rep Event Manager / Planner

Guest Experience Supervisor – On-Site Front Desk

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: HEI Hotels
Full Time position
Listed on 2026-01-26
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Event Manager / Planner
  • Hospitality / Hotel / Catering
    Customer Service Rep, Event Manager / Planner
Job Description & How to Apply Below
A leading hospitality group located in Frisco, TX, is seeking a Front Desk Supervisor. This role involves assisting in managing Front Office operations, ensuring customer satisfaction, and leading a passionate team. Key responsibilities include greeting guests, handling registrations, resolving complaints, and providing clear direction to staff. Ideal candidates have customer service experience and excellent communication skills. The position offers competitive compensation and benefits, and opportunities for career development within the company.
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