Loan Car Associate
Listed on 2026-01-12
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
As an employee of Crest Auto Group, you are part of the Crest luxury vehicle family, which includes one of the largest selections of new andpre-own luxury vehicles. Not only that,you can expect to work with a team of dedicated employees with a common goal of a collaborative approach. We offer regular training, opportunities to promote from within and are continuously striving to foster loyalty,long-term careers and happy employees.
Employees work in a customer centric environment that offers amenities like:
- Large Event Room and Wine Cellar for hosting customer and community events
- Crest Bistro with executive chef inspired menus
- Full Service Cafes
- Coffee bars with full time Barista's
- Golf Putting Greens
- Dog Park
- Customer Technology Areas
- Vehicle Technology Consultants
- Automated drive-thru Car wash
Available Benefits of Employment:
- Health Coverage
- Dental Coverage
- Vision Coverage
- Group Life
- Short / Long Term Disability
- 401K
- Paid Vacation
- Friendly and customer service focused
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Create loan car contracts using dealership's computer system
- Thoroughly inspecting loan car vehicles, checking for damages, and making sure all vehicles are clean
- Reconcile toll and gas fees
- File necessary insurance claims
- File service invoices and loan car contracts
- Set up active deliveries and valets
- Able to multitask and work in a fast paced environment
- Able to walk and stand for long periods of time as well as work outside
- Able to drive both automatic and standard transmission vehicles preferred not required
- Able to work Flexible hours including weekends (Closed on Sunday)
- Have basic computer knowledge
- Customer Service experience is preferred
- Ability to provide quality customer service
- Professional appearance
- Ability to work independently
- Clean Driving Record
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristicprotectedby federal, state or local laws.
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