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Customer Success Manager: SaaS & Retention

Job in Frisco, Collin County, Texas, 75034, USA
Listing for: HITRUST Alliance
Full Time position
Listed on 2026-01-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager: SaaS Growth & Retention
A leading information protection organization in Texas is seeking a Customer Success Manager responsible for developing customer relationships that promote retention, growth, and loyalty. You will onboard new customers, facilitate internal support, and work to ensure customer satisfaction and adoption. The ideal candidate has a Bachelor's degree, experience in SaaS sales, and skills in project management. A commitment to diversity and inclusion is emphasized, making this an exciting opportunity in a proactive cybersecurity environment.
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