Vendor Manager

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The Vendor Manager at T-Mobile is responsible for leading and supporting supplier relationship management initiatives supporting our Credit, Fraud, Payments and Collections operations. This role involves monitoring vendor performance, enforcing contract terms, and collaborating with internal stakeholders to implement strategic planning and best practices in risk management. The Vendor Manager is responsible for analyzing and managing vendor costs to achieve cost savings and efficiency improvements.

They regularly prepare and present reports on vendor performance, cost savings, and other key metrics to leadership. The ideal candidate will bring a strong blend of vendor management expertise, cross‑functional collaboration, and a deep understanding of risk mitigation strategies.

• Manages and optimizes relationships with key vendors to ensure efficient and cost‑effective procurement of goods and services
• Monitors vendor performance and enforces contract terms to ensure compliance and analyzes vendor costs to achieve cost savings and efficiency improvements.
• Collaborates with internal stakeholders to implement strategic planning and best practices in vendor and supplier relationship management and risk management.
• Prepares and presents reports on vendor performance, cost savings, and other key metrics to leadership
• Act as a liaison between internal teams—such as Credit Strategy, Fraud Operations, Compliance, Technology, and Legal—and external partners to ensure seamless solution integration and timely delivery of capabilities.

• Bachelor's Degree Business Administration, Supply Chain Management, or related field plus 3 years of related work experience OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent. (Required)
• Master's/Advanced Degree Business Administration, Supply Chain Management, or related field (Preferred)
• 2‑4 years – Implementing strategic planning and best practices in procurement and risk management (Required)
• 4‑7 years – Managing and optimizing relationships with vendors in a corporate setting (Required)
• 4‑7 years – Analyzing vendor costs and managing budgets to achieve cost savings and efficiency improvements (Required)

• Vendor Management – Expertise in managing and optimizing relationships with vendors to ensure efficient procurement and compliance with contract terms. (Required)
• Strategic Planning – Ability to develop and implement strategic plans that align with organizational goals and optimize vendor relationships. (Required)
• Negotiation – Strong negotiation skills to secure favorable terms and manage costs effectively in vendor contracts. (Required)
• Analytics – Proficiency in analyzing vendor performance metrics and cost data to identify improvement opportunities. (Required)
• Risk Management – Capability to assess and mitigate risks associated with vendor relationships and procurement processes. (Required)
• Reporting & Analysis – Ability to prepare detailed reports on vendor performance, cost savings, and other key metrics for leadership review. (Required)
• Microsoft Excel – Advanced skills in Microsoft Excel for data analysis, reporting, and financial modeling related to vendor management. (Required)
• Communication – Excellent communication skills for effective collaboration with internal stakeholders and vendors. (Required)
• Problem Solving – Strong problem‑solving abilities to address and resolve issues that arise in vendor management and procurement processes. (Required)
• Leadership – Leadership skills to guide and influence internal teams and manage relationships with strategic vendors. (Preferred)