Senior Analyst, Collections & Performance

Join ABC Fitness and become part of a culture that’s as ambitious as it is authentic. Let’s transform the future of fitness—together!

Best Life

We believe great work begins with great people. That’s why our culture is built on respect, trust, and belonging. We create an inclusive environment where every team member can bring their authentic self to work—because diverse perspectives drive innovation and meaningful impact.

Growth Mindset

We are doers, thinkers, and dreamers. At ABC Fitness, your growth is our investment. Through continuous learning, mentorship, and professional development opportunities, we empower you to reach new heights—personally and professionally.

One Team

From day one, you’ll be part of a team that collaborates, celebrates, and cares. We move fast, support one another, and have fun along the way. Because when you thrive, we all thrive.

• Conduct performance monitoring on a continuous basis, evolving the function by automating and optimizing processes to become proactive and forward-looking.

• Conduct in-depth analysis and prepare value‑add presentations for clients offering insights into their performance and preparing recommendations.

• Evaluate comprehensive business intelligence to identify emerging trends, opportunities, and changes in payment industry practices.

• Provide insightful and actionable recommendations to support key decision‑making processes.

• Collaborate with various teams to ensure the successful execution of billing strategies and initiatives.

• Produce reports and communications for key stakeholders across Product, Sales, Finance, Accounting, Customer Success, and Operations, ensuring transparency and alignment.

• 4+ years of experience in collections performance, operations, business analysis, strategy, or a related field within the payments industry.

• Strong analytical and problem‑solving skills, with a proven ability to interpret complex data and turn insights into actionable strategies.

• Excellent communication and presentation skills, with the ability to engage and influence stakeholders at all levels.

• Proficiency in quantitative and qualitative analysis to inform strategic pricing.

• Advanced Microsoft Excel analysis and PowerPoint presentation skills.

• A proactive approach to identifying and pursuing new opportunities for business improvement.

• Ability to work in a fast‑paced and dynamic environment, managing multiple projects simultaneously with a focus on results.

• Knowledge of the payments industry landscape, including card scheme fees, bank processing costs, emerging pricing trends, and technology.

• Ability to think strategically and identify opportunities for innovation and improvement in payment systems.

• Commitment to excellence in work and a passion for driving business success through strategic analysis, data, and insights.

Please note that the salary information shown below is a general guideline only and based on employees in USA and may be different in other countries. Salaries are based upon candidate experience, qualifications, and location, as well as market and business considerations. Our pay range for USA based candidates for this position is $65,200 - $80,800 USD annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Also, certain positions are eligible for additional forms of compensation such as bonuses and commissions.

• Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset

• Time Off – with our open PTO policy, we offer flexibility in how and when you take PTO!

• Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam

• Parental & Pawternity Leave – we offer leave for when your family grows by two feet or four paws!

• Best Life Perk – we are committed to meeting you wherever you are in your fitness journey with a quarterly reimbursement

• Medical/Dental/Vision coverage

• EAP – we get you help when you need it. Period.

• Premium Calm App – enjoy tranquility with a Calm App subscription for you and up to 4 dependents over the age of 16

• And more! – so many…