Operations Manager

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Co-Founder of Areti Group – Climate positive tech recruitment |🌳🌳🌳| We’re on a mission to put people and the planet before profit, leaving the… Operations Manager About the Company

Join a fast‑growing technology partner business with a modern, flexible approach to hybrid working from our Dallas office. This role offers the opportunity to take ownership of critical operational functions that support our sales, delivery, and client‑facing teams across the U.S. and offshore.

If you thrive in a high‑growth technology or professional services environment — and you’re ready to step into a role with genuine impact and visibility — this could be the ideal next move.

Role Overview

We are seeking a proactive, structured, and highly capable Operations Manager to drive operational excellence across the business. This position combines hands‑on execution with leadership responsibility, covering financial controls, sales operations, reporting, outreach processes, administration, and client engagement.

You will manage both U.S.

-based team members and an offshore support team, ensuring efficient workflows, consistent delivery, and continuous process improvement across the organisation.

Key Responsibilities

• Approve expenses and monitor budgets
• Maintain financial governance across teams and projects
• Oversee CRM processes (Salesforce strongly preferred)
• Manage accurate pipeline, forecasting, and performance dashboards

3. Outreach & Relationship Support

• Coordinate outbound operations and engagement workflows
• Support client communications and follow‑up activities

4. Global Back‑Office Operations

• Lead and support both U.S. and offshore operational staff
• Streamline and optimise processes to increase efficiency
• Join client calls and support contract administration
• Build and maintain strong client and partner relationships

Skills & Experience Needed

• 4–5+ years in operations within technology, business services, or professional services
• Strong financial and budget management skills
• Experience working with or supporting large‑scale SaaS or software‑driven organisations
• Excellent organisational, prioritisation, and multitasking abilities
• Strong written and verbal communication skills
• Confidence managing distributed teams across multiple time zones
• Proactive, solutions‑focused mindset with the ability to build scalable frameworks

Seniority level:
Not Applicable

Employment type:

Full-time

Job function:
Administrative

Industries:
Information Services, Business Consulting and Services, and Professional Services

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