Ward Clerk - Ward F14, Medical Short Stay

We are seeking an enthusiastic and hard-working Ward Clerk to join our team on Ward F14, a busy 22-bedded Medical Short Stay ward at Frimley Park Hospital.

This is a key frontline role for an individual with excellent communication and organisational skills, and experience working with the public. You will provide high-quality reception and administrative support, helping to ensure the smooth and efficient day-to-day running of the ward.

As the first point of contact for patients, visitors, and staff, you will be responsible for a wide range of administrative duties. These include managing patient admissions, transfers, and discharges using EPIC, liaising closely with clinical teams to resolve queries, and maintaining accurate and up-to-date patient records. You will also be responsible for ordering essential ward supplies via EPROC, as well as supporting data collection for audits and research when required.

This is an excellent opportunity for a motivated and organised individual who thrives in a fast-paced healthcare environment and is committed to supporting high-quality patient care through efficient and professional administration.

• To provide administration cover for the ward.
• Key tasks would be to process patients' admissions, transfers, discharges on EPIC and liaise with ward staff to resolve any problems.
• Ensuring adequate stock levels of day-to-day supplies using EPROC.
• Assisting with data collection for audits and research as required.

Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.

Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.

We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.

Frimley Health Trust benefits on Vimeo

For more information on the main responsibilities of the role please see attached job description and person specification

• High standard of English communication skills (verbal and written)
• GCSE or equivalent in Maths and English
• Excel and Word qualification or relevant transferable evidenced experience

• Previous experience undertaking a range of clerical and administrative tasks
• High Standard of IT literacy/experience in computer use

• Ability to work unsupervised at times and the ability to prioritise workloads under the guidance of line manager/Shift in Charge
• Ability to communicate effectively in English (written and verbal) with the ability to communicate well at all levels, both face to face and by telephone
• Ability to support clinical staff with patient and carers needs (non-clinical)
• Ability to work within a busy environment
• Flexibility to support another speciality/ward if required

• Work flexible hours as the service requires of the role

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.