Part-Time Retail Sales Associate

Overview

At Lakeshore, we create innovative learning materials and world-class guest experiences for teachers, parents and children. Since 1954, we’ve grown into a global community with an e-commerce business, catalogs, 60 retail stores, a national sales force and international offices that support our supply chain division. We are building an infrastructure designed for scalability, embracing data-driven decision-making and using technology to improve efficiency.

We invest in a diverse team of inquisitive top talent who fuel each other’s passions and curiosity, take risks, try new things and believe that every new day brings opportunities for growth.

A day in the store looks like this:

As part of our retail team, you are the heartbeat of the company and provide customers with an unforgettable experience in a fast-paced, changing environment that allows you to showcase your people skills and develop operational expertise. Customer service is a core part of who we are, and customers expect unbeatable service and deep product knowledge each visit.

• Customer Engagement

• Greet and assist customers promptly and courteously
• Maintain product knowledge to assist customers effectively
• Resolve customer issues or escalate as needed
• Preferred experience with customer outreach and driving customer loyalty through brand awareness initiatives

• Building Service Standards (Sales and Merchandising)

• Maintain overall store cleanliness, ensuring all areas, including the sales floor, stockroom and common areas are tidy and presentable
• Replenish stock and manage inventory on the sales floor
• Support the meeting of store and team sales targets while also increasing customer loyalty
• Assist with merchandising and store displays
• Process transactions accurately and efficiently

• Operational Excellence and Team Support

• Participate in training programs and staff meetings
• Assist in providing peer training and support to new team members
• Seek feedback and actively engage in personal development

• Physical Requirements

• Ability to climb a ladder
• Lift and/or move up to approximately 50 pounds frequently
• Bending/stooping/kneeling required – frequently
• Climbing ladders – occasionally
• Routine standing for duration of shift (up to 8 hours)
• Ability to work varied hours and days including nights, weekends and holidays as needed

Andhere’sourend of the bargain!

• Competitive compensation based on skills and experience
• Generous employee discount

At Lakeshore, we know our diversity makes us stronger, and when everyone feels included and valued, we all win. We strive to embrace our differences and create an intentionally diverse and inclusive community that is representative of the teachers, families and children we serve.

We know we couldn’t do the extraordinary things we’re doing without the people on our team. Thanks to the passion and enthusiasm of this group, Lakeshore is more than a great place to work—it’s a great experience to be part of. Day in and day out, we give everything we’ve got to create products that instill a sense of wonder and foster a true love of learning.

If you’re a down-to-earth professional who shares our desire for making a difference, we’d love to hear from you.

To learn more about Lakeshore, please visit Lakeshore Learning Careers.

People are selected to become members of the Lakeshore family based on skill, merit and talent—not based on race, color, creed, sexual orientation, gender or gender identity, marital status, domestic partnership status, military status, religion, age, national origin, ancestry, disability, or any other characteristic protected by applicable law. If things aren’t equal, we all lose.

To learn how we collect and use Applicant information, please review our privacy policy.

Lakeshore is an E-Verify employer. We use E-Verify to confirm the employment eligibility of all newly hired employees.

Please see the E-Verify Participation Poster for more information.