Rental Manager

We are seeking a Full-Time Leasing / Rental Manager to join our team at our Fridley office. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and is passionate about delivering an exceptional customer experience.

As the first point of contact for prospects and residents, you will play a key role in driving leasing success, supporting residents, and ensuring a smooth application and move-in process. If you are organized, detail-oriented, and bring a positive, professional attitude to everything you do, we encourage you to apply.

• Answer incoming calls from prospects, residents, vendors, and team members
• Respond to voicemails and emails, and greet guests professionally
• Assist prospective residents with apartment searches and availability
• Guide applicants through the leasing and screening process
• Prepare lease documents and manage move-in workflows
• Maintain accurate and timely resident files and documentation
• Enter and coordinate service requests, including urgent maintenance needs
• Provide outstanding customer service to ensure resident satisfaction
• Communicate effectively with property managers, team members, and residents
• Perform general administrative and office tasks as needed
• Ensure compliance with company policies and Fair Housing regulations

• Minimum 2 years of customer service experience (phone-based preferred)
• Previous leasing or property management experience preferred
• Strong communication skills, both written and verbal
• Ability to multitask and stay organized in a fast-paced environment
• Professional, friendly, and solutions-oriented approach
• Strong attention to detail and problem-solving skills
• Comfortable using Microsoft Office (Excel, Outlook, Word)
• Experience with Rent Manager or similar CRM software is a plus
• High school diploma or GED required; college experience preferred
• Bilingual skills are a plus

• Competitive hourly pay based on experience
• Health and dental insurance
• Health Savings Account (HSA)
• Company-paid life insurance
• Short-term and long-term disability
• Paid time off and paid holidays
• 401(k) with company match
• Deliver exceptional service to prospects, residents, and team members
• Work collaboratively and support team goals
• Stay adaptable and open to learning
• Maintain professionalism in a high-volume environment
• Build positive relationships with residents and clients
• Take pride in your work and represent the company with integrity

• Ability to reliably commute to Fridley, MN 55421
• Full-time, in-person position
• Monday – Friday, 8:00am – 4:30pm

Compensation starts at $20.00/hour based on experience.

If you’re passionate about customer service, enjoy helping people find their next home, and want to be part of a supportive and growing team, we’d love to connect with you!

Kleinman is an equal housing opportunity provider. Kleinman does not discriminate on the basis of race, color, creed, national origin, religion, sex, gender identity, marital status, sexual preference, familial status, status with regard to public assistance, disability or any other protected status. Kleinman will review any complaint by any tenant/applicant who feels they have been treated unfairly or has been subject to discrimination by a Kleinman agent or employee.