Account Manager

Let Us Power Your Potential

Taylor Corporation isa dynamic, diversified company with bigplans for the future-andyour career. We power our employees' potential and strive to createopportunityand security for every member of the team. Ifyou'reready for something bigger-more challenge, more variety, more pathways for professional growth-we should talk.

We'repassionate about ourwork,we believe there is always a better way, andwe'relooking for people you.

Ready toreach your potential?

It'stime to look at Taylor.

Taylor is seeking an Account Manager who is responsible for providing the customer with positive, consultative, and service-based experience. In this role, you will act as the project manager liaison between the customer and manufacturing facility, to ensure projects are delivered on time to customer expectations while maintaining internal profitability goals.

• Gatheringandunderstandingjob specific requirements from the customer to accurately enter jobs into production.
• Align with Sales Rep on client expectations and service levels.
• Communicating production schedules and updates to the customer, proactively managing production milestone dates, and tracking production status to ensure orders ship on time.
• Resolving production-related issues to ensure customer expectations are met.
• Providing sales support, including product, pricing, schedule, capacity, and production related requests.
• Managing multiple accounts,programs/projects/tasks in a fast-paced environment.
• Documenting andmaintainingaccount specific standard operating procedures.
• Leading regular scheduled meetings with the customer to discuss the statusof current orders, quality, and forecast opportunities.
• Maintaining favorable relationships with external customers and internal team members.

• Bachelor's degree and/or 2+ years of experience in customer service or customer support role.
• Excellent written and verbal communication skills.
• Detail oriented, strong organizationalskillsand ability to handle complex tasks.
• Ability to solve problems effectively, respond to continually changingprioritiesand coordinate multiple projects.
• Proficient in Microsoft PowerPoint, Excel, Word, and Outlook.
• Project management skills.
• Previousprint industry or manufacturing experience.

The anticipated annual salary range for this position is $51,000 - $55,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

The range listed is just one component of Taylor Corporation's total compensation and benefits package for employees.

One of the largest print and communications firms in North America, Taylor's family of companies provides a diverse set of products, services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the world's most recognizable brands.

With more than 50 years of categoryexpertiseand
10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and
64 hoursof annual holiday pay.

Employer retains right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.