Production Coordinator

Benefits:

* 401(k)

* Company car

* Competitive salary

* Employee discounts

* Flexible schedule

We're Hiring:
Production Coordinator - Join Our Rapidly Growing Flooring Team!

At Floor Coverings International, our unique shop-at-home model lets customers get perfect new floors without ever leaving their home. With over 350,000 satisfied customers and a stellar 4.7-star average rating, we're growing six times faster than our competitors-and we need motivated, service-driven individuals to grow with us.

We're currently hiring Production Coordinators across the country to help deliver top-tier flooring installation experiences that meet and exceed customer expectations.

Why You'll Love This Role:

* Full-time position

* Company vehicle provided for work appointments

* Be part of a fast-growing brand with a strong reputation

* Work with a supportive and mission-driven team

What You'll Do:

* Coordinate with sales staff weekly to align on project details and customer expectations

* Accurately order products and follow up on deliveries

* Schedule installations to match both customer and installer availability

* Maintain ongoing communication with customers to ensure transparency and satisfaction

* Confirm project scope and compensation with installers

* Conduct walk-throughs and collect final payments

* Ensure jobs are completed profitably and efficiently

* Resolve issues quickly and professionally

* Keep the showroom organized and assist with home shows and training

* Continuously seek better installers and improve job quality

What We're Looking For:

* 15+ years of flooring installation experience

* 5+ years of customer service experience

* 3+ years of project management experience

* Natural leadership with the ability to manage installers and resolve conflicts

* Highly organized and able to juggle multiple projects

* Strong communication and problem-solving skills

* Independent and self-motivated

* Professional and customer-focused demeanor

* Willingness to learn and grow in the flooring industry

Ready to take the next step in your career with a company that values service, integrity, and growth? Apply today and help us deliver beautiful floors and unforgettable customer experiences!