Store Support, Customer Service Rep

Join to apply for the Store Support role at The Home Depot

The Home Depot is seeking a Store Support associate to join their team. This role includes a variety of non-sales functions, such as ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services.

$20.00/hr - $22.00/hr

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions.

Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills.

• Ensure an outstanding customer order fulfillment experience
• Assist customers in the lot or provide administrative services
• Direct customer or vendor interaction may be required
• Work cooperatively with other Associates, vendors, and carriers
• Be detail-oriented and have proven time management skills

Seniority level:
Not Applicable

Employment type:

Full-time

The Home Depot is an equal opportunity employer and is committed to diversity and inclusion in the workplace.