General Manager

Job Details

Job Location:
Piccadilly Inn - Fresno, CA

Salary Range: $115000.00 - $125000.00 Salary/year

About our company:

Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida.

Springboard team members are a diverse mix of independent innovators, savvy storytellers, adventure-seekers, tech entrepreneurs, free-thinkers and community leaders making waves across one of the most diverse portfolios in the industry.

At every level, the Springboard team is dedicated to going Above & Beyond to deliver hotels that transform people, properties & communities. From memorable moments at the front desk, to thoughtful room touches, to inspired onsite programming, the Springboard team is committed to empowering the travelers journey inviting them to experience the frequency of each hotels locale, pushing authentic human connection, exploration, and discovery, while also driving revenue.

Springboard values intentional culture, and whole-heartedly believes in nurturing, training, and empowering the careers of the hospitality leaders of today and tomorrow, encouraging them to travel and explore, through Springboards award-winning portfolio. From work life balance to career development, Springboard values and invests in the greater team, reflected in zero corporate turnover during the pandemic, well positioned for continued growth through the future.

Springboard Hospitality maintains corporate offices in Los Angeles and Honolulu, while also supporting a modern work remote culture for select positions.

Primary mission:

Create and maintain customer-driven hotel with a customer-keeping vision that inspires the hotel employees to do their best. Oversee the quality process to ensure customer satisfaction by consistent delivery of both product quality and service in accordance with hotel's profitability goals.

SCOPE OF WORK + TEAM

• Reports to Vice President of Operations
• Report to vice president concerning overall performance of property and accomplishments within the operation.
• Participate in community affairs and maintain positive public image for OLS Hotels & Resorts. Meet with potential and current clients and promote hotel.

RESPONSIBILITIES

• Perform administrative duties including: clearly defining operating objectives, setting goals, striving for continual performance and improvement, reading and writing reports, dictating memorandums and orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenue etc. Make judgments; periodically review selling prices and implement changes to maximize profits.
• Oversees and coordinates Forecasts and Budgets, following specified procedures and meeting posted deadlines. Accountable to explain wide deviation from Forecast, particularly the Monthly Revised Forecast. Budgets must not be overspent and all major expenditures require approval from Regional Vice Presidents even after original board approval. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc.
• Keep abreast of local, state and federal while ensuring that wage and hours laws, business taxes, liquor laws, need for permits and licenses, OSHA and EEOC requirements met and required records are maintained. Insist on the implementation of strong programs in relation to energy conservation, minority relations programs, safety and security, big four and other operated expenses. Supervise effective administration of programs and relentlessly seek ways to improve.
• Interview, hire supervise and counsel department heads and supervisors in the efficient operation of their respective area(s). Establish and maintain an effective training program for all departments to assure qualified service to our guests throughout the hotel. Meet with, develop and delegate improvement plans for operation and review performance of management team. Build and maintain a group of professional, competent, department heads and supervisors.
  
  Form a team that provides leadership to rank and file employees and…