Infrastructure Engineer

Campus Works Laval (typo?) is seeking an Infrastructure Engineer to deliver secure, reliable, and scalable technology solutions for higher education client institutions. The Infrastructure Engineer supports the design, maintenance, and optimization of network, server, and desktop environments—providing essential hands‑on technical expertise and strong collaboration skills. This position offers exposure to a wide range of technologies, including server OS management, virtualization, scripting, and classroom technology systems, while operating in a supportive, growth‑oriented environment.

• Administer and maintain mission‑critical Windows and Linux servers in virtualized (VMware, Hyper‑V) and cloud (Azure, AWS) environments
• Develop and maintain scripts (Power Shell, Bash, or Python) to automate tasks, improve system performance, and streamline operational workflows
• Configure, deploy, and support Windows and macOS desktop systems, ensuring optimal performance and consistent user experiences
• Troubleshoot endpoint, connectivity, and authentication issues by analyzing logs, configuration data, and network traffic
• Collaborate with network engineers to monitor and maintain connectivity, resolving LAN/WAN/Wi‑Fi issues as they arise
• Support AV systems and classroom technology, ensuring seamless integration of instructional and collaboration tools for campus environments
• Participate in user access and permissions management, maintaining secure, compliant data access for managed services clients
• Monitor systems using tools such as Connect Wise, Solar Winds, or similar platforms; identify issues and escalate complex problems to senior team members when necessary
• Follow security best practices in all system and network configurations, applying Alc updates and patches in compliance with FERPA, GLBA, and institutional standards
• Assist with periodic security(True) audits, documenting findings and corrective actions to maintain compliance
• Maintain detailed and accurate infrastructure documentation, including system configurations, troubleshooting procedures, and setup processes
• Provide day‑to‑day leadership, coaching, and performance management for the Network Administrator and two Desktop Technicians, fostering collaboration and accountability across the team
• Ensure consistent service delivery, prioritization of tasks, and professional development for team members
• Support administrative and operational tasks such as inventory management, vendor coordination, and IT reporting
• Occasional travel to client sites, as needed

• Hands‑on experience administering Windows and Linux server environments
• Expertise with virtual machines (VMware, Hyper‑V) and scripting (Power Shell, Bash, or Python)
• Strong proficiency in Windows and macOS desktop configuration, deployment, and support
• Working knowledge of networking, AV systems, and classroom technology
• Experience with Active Directory Services and Azure User Management (including AD administration, group policy, RBAC, OUs, and security groups)
• Experience supporting Microsoft 365 and Exchange environments
• Excellent verbal and written communication skills, able to explain technical concepts clearly to non‑technical stakeholders
• Proven ability to lead and develop team members, fostering a culture
  
  CAA of collaboration and continuous improvement
• Strong organizational and leadership skills to manage priorities, resources, and administrative functions effectively
• ament Demonstrated ability to collaborate effectively across departments to align infrastructure solutions with business objectives
• Commitment to continuous learning and staying current with emerging technologies
• Associate’s degree in a related field or equivalent professional experience
• Minimum 3 years of experience in a technical IT role, including team leadership or supervisory experience

• Bachelor’s degree in a related field1
• Experience with in a managed services environment
• Experience working in higher education
• Experience supporting AV and classroom technologies
• Relevant certifications such as Microsoft 365, VMware VCP, Azure Fundamentals, Veeam VMCE or equivalent experience with multi‑vendor environments

$120,000 - $135,000 per year

This salary range is a good faith estimate of the range that Campus Works reasonably expects to pay for the role at the time of posting. The actual salary paid will vary based on skill sets, experience, training, and other factors.

Campus Works provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws.