HR Asst​/Volunteer Coord

SUMMARY

The Volunteer Coordinator/ Human Resource Assistant works under the direction of the Director of Human Resources. This position is responsible for the successful design and implementation of the overall volunteer program including the following areas: recruitment, application, training, placement, evaluation, recognition, retention and reporting for all volunteers and interns. The Volunteer Coordinator/ Human Resource Assistant also assist the director of the HR department with daily tasks that pertain recruitment, retention, field research, disabilities and workers’ compensation claims and all matters that are employee related.

The Marjaree Mason Center is a 24/7 operation and all employees, at any point of time, may be asked to perform other work duties from those normally assigned such as answering the hotline or working in the shelter.

• Recruits volunteers through outreach to the community.
• Hold regular volunteer orientation sessions, and attend volunteer fairs, throughout Fresno County to recruit and educate prospective volunteers.
• Processes all volunteer applications and ensures process meets all compliance and performance standards.
• Develops, manages, and conducts training of all volunteers and interns. Develop and implement volunteer training plan, programs, and support materials such as volunteer handbooks and training guides.
• Develops and manages volunteer recognition and retention program and gatherings.
• Develop and implement volunteer recognition program.
• Plan and host volunteer recognition events.
• Employ programs designed to retain volunteers.
• Conduct a periodic volunteer satisfaction survey.
• Create and implement communication strategies to ensure efficient and effective communication with volunteer base.
• Manage the Volunteer social medias.
• Manage the volunteer email distribution lists.
• Manages volunteer staffing requirements for both internal and external events, including staffing many of the events personally.
• Works closely with MMC’s leadership team to identify and support areas of volunteer need.
• Manage volunteer program.
• Manage semester recruitment, application, interview and selection process.
• Manage de-activation and removal process for inactive volunteers.
• Address, mitigate and/or mediate all concerns or issues involving volunteers.
• Develop and implement de-activation protocol and removal process.
• Responsible for all aspects of the Volunteer Program administration.
• Prepare and update Volunteer Program policies, practices and guidelines.
• Ensure that each volunteer annually updates the required compliance paperwork.
• Track and report volunteer applicant data and statistics.
• Manage, develop and create content for Volunteer portion of MMC’s web site.
• Support agency outreach events.
• Supervise volunteers.
• Assist with setup and breakdown of outreach booths.
• Participate in outreach activities.
• Create a monthly volunteer detailed report for HR Director.

• Answers phones for the HR Department.
• Handles employment application intake.
• Perform HRIS data entry and personnel file maintenance.
• Assists employees and supervisors with basic interpretation of HR policies and procedures.
• Assists with new-employee orientations.
• Maintains confidential personnel files and personnel actions.
• Prepares job postings.
• Responds to reference checks and verifications of employment status.
• Assists the director with HR projects.
• Assists with benefits administration.
• Perform a variety of general personnel/clerical tasks in such areas as employee records, benefits, education/training, employment, compensation, and equal employment opportunity.
• Scans files and upload digital copies to the database.
• Appropriately file and quickly retrieve documents and paperwork when requested.
• Participates in administrative staff meetings and attends other meetings and seminars.
• Participates in the conduct of investigations when employee complaints or concerns are brought forth.
• Assists with the implementation of company safety and health programs. Tracks and posts OSHA-required data and files reports.
• Assists with the monitoring of the company wage and salary structure and the variable pay systems…