Senior Coordinator, Identity- Engagement & Belonging Strategies – SSP IV

Senior Coordinator, Identity-Based Engagement & Belonging Strategies
(Student Services Professional IV)
INTERNAL APPLICANTS ONLY

Anticipated Hiring Salary Range: $6,320 – $6,600 per month

Full CSU Classification Salary Range: $6,320 – $9,014 per month

• This is a full-time, probationary, exempt position.
• Area of consideration is limited to on-campus, state funded employees only.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found .

Under general supervision, the Sr. Coordinator, Identity-Based Engagement & Belonging Strategies performs highly complex professional student services work that integrates identity-informed student engagement with Center-wide leadership for a specialized functional area. This position holds dual responsibility:

• Knowledge of:

• Culturally responsive, identity-affirming, and equity‑minded student success practices that promote belonging, persistence, retention, and graduation for historically marginalized student populations.

• Student development theory, identity development frameworks, and persistence and completion models in higher education.

• Coordinated care and case management models, including proactive advising, early alert/early intervention systems, and integrated student support practices.

• High‑impact student success practices related to onboarding, academic coaching, mentoring, advising, and coordinated referrals.

• Trauma‑informed and strengths‑based approaches to student support.

• Principles and practices of assessment, program evaluation, and continuous improvement, including the use of qualitative and quantitative data.

• Use of student success metrics, persistence indicators, and risk analytics to inform intervention strategies.

• Institutional policies, procedures, and academic regulations related to enrollment, academic progress, retention, and graduation.

• Campus and community referral networks and student support resources.

• FERPA, Information Privacy Act regulations, and ethical standards related to student records and confidentiality.

• Student success and case management systems and tools (e.g., EAB/Bulldog Connect or similar platforms).

• Skills/Abilities:

• Advanced analytical skills to interpret student success data, identify trends and equity gaps, and assess the effectiveness of interventions.

• Strategic planning and systems design skills to develop, implement, and refine Center‑wide coordinated care and case management frameworks.

• Assessment and reporting skills, including the ability to communicate findings to leadership and institutional stakeholders.

• Relationship‑building and collaboration skills to work effectively across academic and student affairs units.

• Consultation and training skills to guide SSP III staff and campus partners in coordinated care and identity‑informed practices.

• Communication skills to clearly convey expectations, protocols, and recommendations in both written and verbal formats.

• Organizational and project management skills to balance direct student engagement with Center‑wide leadership responsibilities.

• Decision‑making skills to exercise professional judgment in complex, sensitive, or high‑risk student situations.

• Leadership skills to set standards, promote accountability, and influence practice without formal supervisory authority.

• Balance direct student engagement…