Shift Lead; Keyholder

We’re Sandbox VR, the most advanced virtual reality experience in the world
. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely roam our large-open “holodecks” together, relying on each other to succeed in social experiences. Whether it’s venturing into space, battling on the high seas, or surviving a zombie apocalypse, our experiences take our guests on a journey they won’t forget!

Since launching in 2017, we’ve become the location-based VR industry leader. As we continue to expand globally, there’s never been a better time to join the Sandbox VR team. We take pride in the relationships we are building within our communities by providing world-class experiences for our guests and our employees. Here, we value humility and have built a collaborative environment, ensuring that our guests, and our teammates all win collectively.

If this sounds interesting to you, we’d love you to join us, as we build the future of entertainment.

Sneak peek of one of our store experience:

• Greet guests with energy and invite them into an exciting, welcoming environment
• Guide guests through the VR journey: arrival, gearing up, gameplay, and wrap-up
• Proactively share offers (F&B, repeat visits, gift cards) to boost engagement
• Be a Tech & Experience Expert
• Master our proprietary tech and keep gear calibrated
• Troubleshoot issues smoothly and provide real-time, light-hearted updates to guests
• Communicate with management and tech support when issues arise, clearly and quickly
• Keep Things Running Smoothly
• Maintain a spotless, high-energy store that meets Sandbox VR standards
• Sanitize gear thoroughly and display materials/gift cards to brand expectations
• Prepare iPads, body trackers, and gear before and after every session
• Shift Leadership & Coaching
• Open/close the store, manage daily audits, break schedules, and labor spend
• Run shift check-ins, coach in real time, and train new hires
• Ensure team performance, morale, and guest service standards remain high

• Egoless & Coachable:
  You take feedback well and pitch in wherever needed
• Adaptable & Proactive:
  You’re resourceful, self-driven, and good with change
• Team-Focused:
  You stay positive and celebrate group wins
• Reliable:
  On time, in uniform, and ready to shine
• Physically Able:
  On your feet, some lifting (up to 40 lb), occasional stairs
• Leadership: 1+ year in retail/hospitality leadership
• Referral bonuses + employee discounts
• Free VR sessions + guest review bonus

Note:

Evening and weekend availability may be required depending on the business’ needs.