Senior Account Manager – Strategic Accounts

Title:
Senior Account Manager – Strategic Accounts

Location: San Francisco Bay Area (On-site)

Employment Type: Full-time | Exempt

Salary Range: $120K–$140K, plus bonus up to $30K

Work Arrangement: Hybrid; must be able to commute to the Fremont office

We are seeking an experienced Senior Account Manager to lead and grow strategic customer accounts within a high‑tech manufacturing environment. This role is ideal for a professional who enjoys building long‑term partnerships, driving revenue growth, and collaborating cross‑functionally to deliver high‑value solutions to global customers.

As a trusted advisor to key accounts, you will own account strategy, identify new business opportunities, and play a critical role in strengthening customer satisfaction, operational excellence, and long‑term profitability.

• Build strong, trusted relationships with strategic customers and act as the primary point of contact
• Develop and execute account and product strategies to grow revenue, profitability, and market share
• Identify customer needs and position technical solutions as critical to their success
• Prioritize opportunities, create business cases, and present strategic recommendations
• Lead contract negotiations and secure long‑term agreements
• Prepare and deliver executive‑level business reviews and presentations
• Collaborate closely with internal teams (engineering, business development, marketing, quality, supply chain, and support) to meet customer requirements
• Serve as an escalation point for customer issues related to delivery, quality, inventory, or processes
• Identify additional revenue opportunities through aftermarket services, service parts, and global expansion
• (If applicable) Provide leadership and guidance to team members

• Bachelor’s degree in Business, Engineering, or a related technical field
• MBA or advanced degree is a plus

• 10+ years of experience in the semiconductor, high‑tech, or capital equipment industry
• At least 3 years managing strategic OEM or enterprise‑level accounts
• Proven success managing and growing multi‑million‑dollar accounts
• Experience negotiating complex contracts and securing long‑term commitments
• Background in technical sales, business development, marketing, or supply chain preferred
• Prior people management or leadership experience is a plus

• Strong understanding of strategic account management and solution selling
• Excellent communication, negotiation, and executive presentation skills
• Ability to think strategically while executing tactically
• Strong analytical, problem‑solving, and organizational skills
• Comfortable working in a fast‑paced, matrixed, and cross‑functional environment
• Willingness to travel as needed

• Work with high‑impact strategic customers
• Influence business direction and long‑term growth
• Collaborate with global, cross‑functional teams
• Take ownership of accounts with real visibility and responsibility
• Grow your career in a dynamic, technology‑driven environment