Sales Account Manager

Arena Family of Companies provided pay range

This range is provided by Arena Family of Companies. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

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Job Title

Service Sales Representative
- Managing around 25 accounts, not having to drive in new business.

Location

Fremont, CA

Hybrid schedule with three days per week in office

Compensation

Base salary approximately $125,000 plus incentive compensation total pay past 200k+.

This role is responsible for managing and growing an established portfolio of service focused client relationships across tenant improvements, building maintenance agreements, and energy management software solutions. The position is centered on account management, upselling, and long term customer support rather than new business development.

The Service Sales Representative will act as the primary point of contact for a defined group of existing customers, ensuring high service levels, identifying additional project and service needs, and coordinating internally to deliver consistent results.

• Manage an active book of approximately 25 existing customer accounts
• Serve as the trusted advisor for clients across service projects, maintenance agreements, and energy management software
• Identify and execute upsell opportunities within the existing customer base
• Coordinate with internal service, operations, and project teams to deliver solutions
• Support clients with budgeting, renewals, scopes of work, and ongoing service needs
• Maintain strong long term relationships with key stakeholders
• Work with large, complex customers including major technology companies and large college or university campuses
• Track account activity, service performance, and opportunities through internal systems

• Not responsible for cold calling or bringing in net new logos
• Not a hunter focused role
• Emphasis is on relationship management and account growth

• Experience in service sales, account management, or client facing roles within construction, building systems, or facilities services
• Background supporting tenant improvement work, service contracts, or maintenance agreements strongly preferred
• Comfort working with sophisticated clients and large scale facilities
• Strong communication, organization, and follow through skills
• Ability to manage multiple active accounts and priorities simultaneously

• Stable book of business with established clients
• Exposure to marquee technology clients and large campus environments
• Clear focus on relationship management rather than constant prospecting
• Competitive base salary with upside tied to account growth

Mid-Senior level

Full-time

Construction

• Medical insurance
• Vision insurance
• 401(k)
• Pension plan