Veterinary Receptionist

Overview

Mission Valley Veterinary Clinic is seeking a Client Service Representative to join our team. Our CSRs play a vital role as the first and last point of contact for clients and their pets. As the face of the hospital, you will greet visitors with warmth and compassion, foster trust in the veterinary team, and help create a welcoming, supportive environment.

In this role, you will schedule and manage appointment flow, provide empathetic and efficient customer service, process financial transactions, answer client inquiries, and share information about the services we provide. You will also assist with select veterinary assistant duties, including rooming clients, collecting patient histories, and supporting the care team to ensure smooth, high-quality appointments. This position is ideal for candidates with experience in fast-paced customer service who are friendly, detail-oriented, strong multi-taskers, and excited to contribute to a collaborative, team-focused environment.

This is a full-time position with 8-hour shifts and availability needed Monday through Friday and rotating Saturdays.

• Compensation: $20-23 per hour, for each hour worked
• Health, dental, and vision coverage with HSA option and choice of United Healthcare and Kaiser Permanente
• Life insurance, disability, and 401k options
• Employee Assistance Program
• Paid time off in accordance with site policy and applicable law
• Personal pet discount

• 1+ years of client service experience
• Previous veterinary experience is required

Mission Valley Veterinary Clinic is a 3-doctor, 2-RVT full-service animal hospital providing care to dogs, cats, pocket pets and birds. We welcome our clients as part of our family, and we treat their pets as if they were our own. We work hard to educate and support our clients at every interaction. We are a diverse, positive team and every team member is recognized for their great work and awesome attitude.

At Mission Valley Veterinary Clinic, we know that our team members are our greatest resource, and we are committed to providing an engaging, positive work atmosphere where our team members can thrive and enjoy their workday.

WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Qualified applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations if you need assistance completing the application process.