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Technical Support HelpDesk/Support

Senior Director of Customer Success & Support

Job in Fremont, Alameda County, California, 94537, USA
Listing for: DTEN
Full Time position
Listed on 2026-01-12
Job specializations:
  • IT/Tech
    Technical Support, HelpDesk/Support
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support
Job Description & How to Apply Below
A leading enterprise collaboration company in California is seeking a Head of Customer Success and Support to drive performance within their Service Desk. This role involves leading teams, optimizing customer experience, and managing critical issues. The ideal candidate will have at least 5 years of experience in customer support roles within a fast-paced tech environment. Strong analytical skills and proficiency in tools such as Salesforce and Tableau are required to foster a culture of continuous improvement and innovation.,
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Position Requirements
10+ Years work experience
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