Engagement Manager

Engagement Manager – AI, Robotics & Life Sciences

San Francisco, CA | Onsite | Relocation Available

We are building a next-generation Scientific Physical AI platform that combines AI, robotics, and biology to fundamentally change how life science research is done. Our technology helps scientists scale lab work and generate orders of magnitude more data—whether to accelerate drug development or power breakthrough biology foundation models.

This is a bold mission aimed at transforming scientific discovery, and we’re assembling a team of ambitious, high-ownership individuals to make it happen.

• Mission-driven engineers and operators with backgrounds from top technology and engineering organizations
• Highly collaborative, fast-moving, and intellectually curious
• Opinionated, direct, and thoughtful when debating technical trade-offs
• We value trust, empathy, and resolving disagreements quickly
• Outside of work, the team enjoys bonding through activities like skiing, go-karting, and shared interests beyond science

As an Engagement Manager, you will own the customer relationship end-to-end—from pre-sale through deployment, expansion, and long-term success.

You will operate at the intersection of science, technology, and business, embedding deeply with customer teams to ensure successful adoption and measurable impact.

• Own customer engagements from pre-sale through post-sale deployment and expansion
• Embed with customer teams to understand scientific workflows, pain points, and requirements
• Translate business and scientific objectives into clear deployment roadmaps, milestones, and success metrics
• Move fluidly between high-level strategy and execution-level detail
• Anticipate risks, forecast roadblocks, and drive alignment across internal teams
• Set the pace and operate with extreme ownership to ensure on-time delivery
• Design, track, and optimize customer success metrics to build strong business cases
• Build trusted relationships with executive sponsors and act as a strategic thought partner
• Develop scalable customer engagement playbooks and feed insights back into product development

• Technical background in Bioengineering, Biological Engineering, Chemical Engineering, Computational Biology, Biological Sciences, or a related field
• 3+ years in a customer-facing role (management or strategy consulting, biotech/pharma BD, technical deployments, or similar)
• 3+ years of hands‑on experience working in a biological research lab (academia or industry)
• Strong understanding of scientific wet‑lab workflows
• Passion for life sciences and a demonstrated ability to learn quickly
• Proven success leading complex, high-stakes customer engagements
• Experience working cross-functionally with Engineering, Product, and Sales
• Strong executive presence and relationship-building skills
• Ability to translate complex technical concepts into clear business value
• Comfortable operating in ambiguous, fast-moving environments with minimal structure
• Low-ego, high-agency, team‑first mindset with a bias for action

• Experience at early-stage, high-growth startups
• Experience working closely with robotics, hardware, or software engineering teams

• 100% onsite in San Francisco
• Relocation support available
• Travel required (approximately 25–50%)

• Opportunity to transform how scientific research is done
• Fast-paced, creative, and collaborative environment
• Competitive compensation with significant equity
• 401(k)
• Medical and dental insurance
• Unlimited PTO
• Weekday dinners