Education and Training Specialist - CLAIMS Processing

Overview

Description Working under the general supervision of the Claims Director, provide an effective education program to advance the quality and production level of the Claims Department by developing and delivering claims training programs that continuously improve the Claims Department performance to meet the NSS strategic goals. Coordinate, plan, prepare, schedule, deliver, and evaluate staff education, manuals, and materials. Assist with the orientation, education and integration of new employees in the Claims Department.

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.

At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.

Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Under the supervision of the Claims Director, develop and deliver claims training programs to advance the quality and production level of the Claims Department and meet NSS strategic goals. Coordinate, plan, prepare, schedule, deliver, and evaluate staff education, manuals, and materials. Assist with the orientation, education and integration of new employees in the Claims Department.

• Bachelor's Degree in Education preferred, or equivalent education/experience
• Any combination of experience or equivalent background:
• 5 years of experience with in-depth technical knowledge of functional area (claims operations, HMO products, industry claims processing procedures, contracts, billing and managed care processes, etc.)
• Proficiency and experience using multimedia training resources and MS Office applications (Word, PowerPoint, Excel)
• Experience in design, development and facilitation of educational programs in a corporate setting is a plus. Ability to create computer-based learning programs is a plus.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and more. Learn more s/benefits.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in several regions and affiliated entities.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings free from all forms of unlawful discrimination and harassment. We believe diversity makes us stronger and are dedicated to shaping an inclusive workforce and equal opportunities for advancement.

Requisition : 409985

Company: Providence Jobs

Job Category: Learning & Development

Job Function: Human Resources

Job Schedule: Full time

Job Shift: Day

Career Track: Business Professional

Department: 7520 CLAIMS PROCESSING CA HERITAGE SERVICES

Address: CA Mission Hills 11165 N Sepulveda Blvd

Work Location: Facey Sepulveda Annex-Mission Hills

Workplace Type: Hybrid

Pay Range: $29.62 - $45.31

The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.