Dental Practice Concierge

Overview

We are a busy, multi-doctor dental practice looking for a seasoned front-office professional who can independently manage daily operations. This is not a training role. This role requires treatment coordination, plan presentation, handling AR, and the ability to keep the practice scheduled effectively.

Location: Fremont, CA

Schedule: 5 days/week initially | Temp-to-perm after 90 days probation.

Applicants without Dental office and Dentrix experience will not be considered.

• 5+ years of front-office experience in a dental practice.
• Fully fluent in Dentrix (scheduling, ledgers, reports).
• Can manage same-day schedule changes, no-shows, and staffing gaps calmly.
• Understand insurance workflows (verification, basic billing, estimates).
• Are steady under pressure and not reactive or emotional.
• Do not need constant direction or approval to do your job.

• Day-of schedule management and patient flow.
• Front desk oversight (check-in, check-out, copays).
• Dentrix reporting and daily reconciliation.
• Insurance coordination and estimates.
• Clear communication with doctors and the clinical team.
• Maintain structure during staffing gaps.

This role does not involve staff discipline, PTO approvals, or HR decision-making.

Competitive hourly rate based on experience.