Sales Support Lead

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* Job Description:

**** Sales Support Lead
** At Nextracker, we are leading the energy transition, providing the most comprehensive portfolio of renewable energy solutions to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services. As a company driving the clean energy transition, sustainability is not just a word.

It's a core part of our business and our operations. Our sustainability efforts are based on five cornerstones:
People, Community, Environment, Innovation, and Integrity. We are creative, collaborative, and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations. Make your mark with Nextracker.

The Nextracker Sales Support Lead will be responsible for administering and optimizing Nextrackers Volume Commitment Agreement Program (VCA), a strategic product offering that guarantees customers preferential pricing in exchange for committed purchase volumes of Nextracker products. This position ensures all related sales agreements and associated CRM records are accurate, compliant, and completed in a timely manner, while maintaining precise data management to support financial tracking and internal reporting.

This role requires a detail-oriented, analytical professional capable of managing complex contract workflows and fostering collaboration across Sales, Legal, Finance, Operations, and Business Development. The role will serve as a key liaison between internal teams ensuring clear alignment and disciplined execution of program commitments.
** Key Responsibilities
*** Administer and manage the VCA Program, overseeing all stages from contract intake to execution and renewal.
* Ensure that all VCAs are accurate, compliant, and aligned with Nextracker’s pricing, volume, and contractual standards.
* Manage the contract intake process, ensuring all VCA data is captured correctly in the company’s CRM.
* Collaborate with Sales, Finance and legal to validate volume commitments and ensure compliance with commercial and contract obligations.
* Develop and maintain process documentation and reporting tools to monitor program performance, including metrics tied to revenue conversion and customer adherence to commitments.
* Support and manage the relationship between EPCs and owners, ensuring clarity of obligations and seamless coordination across customer and project portfolios.
* Identify and implement process improvements and automation solutions to streamline contract administration, reporting, and compliance monitoring.
** Key Performance Indicators (KPIs)
*** Contract Turnaround Time:
Optimize and track turnaround metrics for all VCA and related sales agreements.
* Data Accuracy:
Maintain a high standard of precision in backlog and book-to-revenue data inputs.
* Process Automation:
Increase the percentage of automated contract and data management workflows.
* Program Compliance:
Maintain a low escalation rate and ensure contract adherence across stakeholders.
* Volume Realization:
Monitor committed vs. actual volume purchasing to assess VCA effectiveness.
** What You’ll Need (Required)
*** Strong leadership, management, and organizational skills with a meticulous attention to detail.
* Proven experience in contract management or commercial operations within a high-volume sales environment.
* Deep understanding of similar structured commercial programs.
* Strong collaboration and communication skills, with the ability to interface effectively across diverse internal and external teams.
* Proficiency in Salesforce, contract lifecycle management (CLM) tools and data management systems.
* Proficiency in Microsoft Excel and Word for data tracking, analysis, and redlining.
* Knowledge of supply agreement standards, pricing frameworks, and regulatory compliance.
* Ability to travel up to 35% of the time to meet with customers, EPCs, or project stakeholders.
** Ideal Candidate Attributes
*** Intense collaboration and teamwork
* Passionate…