Warehouse Crane Resolution Operator

Join to apply for the Warehouse Crane Resolution Operator role at FHI

It’s fun to work in a company where people truly BELIEVE in what they’re doing! We’re committed to bringing passion and customer focus to the business. FHI is proud of our reputation for employing the industry’s most reliable warehouse professionals. We go the extra mile to develop and retain quality associates and offer a career path to leadership roles with greater pay — an approach our customers acknowledge and appreciate.

$19/hour

• 1st Shift: 6:00 AM - 3:30 PM
• 2nd Shift: 3:00 PM - 11:30 PM
• 3rd Shift: 11:00 PM - 6:30 AM

Shifts may vary across different warehouse environments and temperature conditions.

• Weekend and holiday availability may be required depending on workload and volume
• Overtime may also be necessary based on operational demands

Crane Resolution Operators perform job duties in a warehouse setting and are expected to accomplish physically demanding work. The crane resolution operators will monitor all crane operations via computer screen to resolve pallet location errors.

• Monitor crane operations via computer screens, identifying and resolving any pallet location errors or system alerts
• Investigate and troubleshoot issues related to crane pickup and delivery to stations
• Inspect and remove any plastic, cardboard, or other debris from pallets that could interfere with crane functionality
• Collaborate with crane mechanics and maintenance teams to resolve ongoing operational issues
• Ensure the safe and efficient operation of the system, meeting both production and safety goals in a fast‑paced warehouse environment
• Perform all assigned tasks efficiently and accurately to meet daily productivity and quality targets

• Travel around the warehouse on a three- or four‑wheel buggy equipped with a laptop
• Use the EMS control center on the laptop to monitor crane status, identifying any error alerts (displayed in red)
• Review error descriptions and determine the cause of the issue with the crane
• Troubleshoot and resolve issues to restore crane functionality
• Reset the crane via the EMS control center to bring it back into operation
• Note:
  
  This is not a travel position and you should live local to the site

• Starting pay of $19 an hour
• Equipment training
• Full‑time, permanent positions with lots of associate development and internal promotion opportunities
• Various shift times available in a variety of warehouse temperatures/environments
• Benefits:
  Medical, dental, vision, 401(k), and paid time off
• Awesome referral bonus & more incentives
• Weekly pay and on‑the‑job training

We believe that skills and experience are what truly matter. While education can be a valuable asset, it is not a strict requirement for success in this role.

• Prior experience as a warehouse associate is preferred
• Experience working in a warehouse environment (e.g., order selector/picking, product staging, powered pallet jack/forklifts, etc.)
• Working with racking systems and loading/unloading pallets (e.g., pulling and placing pallets on/off vertical product racking systems and trucks)

• Good verbal/written communication skills
• Ability to speak, read, and write English
• Willingness to work the required schedule
• Basic math skills
• Attention to detail and ability to follow directions
• Interact respectfully and courteously with associates, co‑workers, management, and customers
• Ability to work in a team environment

• This position is designated as safety sensitive; the ability to work in a constant state of alertness and in a safe manner is required. Warehouse environment with extreme heat and cold temperatures.

• Ability to lift, walk, bend, twist, reach, push and squat most of the workday
• Handle cases weighing from 25 to 95 pounds and can expect to handle between 50 and 200+ pallets on any given day
• Ability to hear, understand, and distinguish speech and/or other sounds (e.g., machinery alarms) in moderate to loud work environments

By submitting this application, you are providing consent for FHI to contact you via phone (call or text) or email.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for the job. Duties, responsibilities, and/or activities may change at any time with or without notice.

FHI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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