Retail Sales Consultant - Bi-Lingual

Are you looking to Optimize your life? Start your exciting path to a rewarding career today!

We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team!

Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions. We owe our success to our amazing product, commitment to our people and the connections we make in every community.

If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you!

Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company. Your dynamic personality will forge powerful connections with our customers while exceeding sales targets and delivering an unparalleled partner and customer experience.

As a valued member of the Optimum Retail team, you will become an in-store brand ambassador focusing on selling industry‑leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience.

• Connection builder:
  Your communication skills will be the magic that bridges the digital divide. You will be the first point of contact for our customers and create a positive welcoming environment. Engage with customers, listen attentively, and provide personalized guidance to help them find the right products and services.
• Store expert:
  Deep understanding of our products and services. Stay up to date with the latest trends and advancements in telecommunications/mobile industry. Educate customers and recommend best solutions.
• Problem solver:
  Assist customers with billing and service‑related questions, ensure clear understanding of accounts, process payments, exchanges, equipment issues efficiently. Troubleshoot technical problems and provide solutions.
• Brand ambassador:
  Represent the Optimum brand with professionalism, integrity, enthusiasm. Embody company values and leave lasting positive impression.
• Team builder:
  Work closely with colleagues to ensure an exceptional experience. Share knowledge, assist with complex inquiries, provide backup support. Foster a supportive collaborative team environment.

• High school diploma or equivalent.
• Minimum one year of retail selling experience.
• Effective communication, negotiation, and problem‑solving skills.
• Self‑motivated with a knack for working independently.
• Proficient computer and technical skills.
• For some locations, ability to travel to other stores within 35 miles may be required.
• Physical ability:
  Standing for prolonged periods and lifting up to 25 pounds.
• Ability to work full time and weekends as necessary.
• Bi‑lingual preferred.

We are an Equal Opportunity Employer committed to recruiting, hiring, and promoting qualified people of all backgrounds regardless of gender, race, color, creed, national origin, religion, age, marital status, pregnancy, physical or mental disability, sexual orientation, gender identity, military or veteran status, or any other basis protected by federal, state, or local law.

Pay is competitive and based on a number of job‑related factors, including skills and experience. The starting pay rate/range at time of hire for this position in the posted location is $33,696.00 - $55,357.00 per year. The range is anticipated at time of hire and may be updated.