Appliance Sales Specialist - PRO Sales

Job Description

The PRO Appliance Sales Representative is responsible for growing appliance sales by supporting and developing relationships with professional customers, including contractors, builders, and renovators. This role focuses on understanding project-based‑needs and delivering appliance solutions that support customer success from estimation through delivery.

The PRO Appliance Sales Representative combines outside sales activity with in‑store collaboration, acting as a trusted advisor to PRO customers while working closely with internal teams to ensure a seamless sales and service experience.

For this position, you will receive a base salary plus commission following a probationary period, along with a company provided vehicle.

• Develop and maintain strong working relationships with PRO customers such as contractors, builders, renovators, and property managers
• Conduct regular outside sales calls, jobsite visits, and proactive account‑follow-ups‑
• Drive appliance sales through consultative selling, project planning support, and expert product knowledge
• Provide face‑to‑face‑and onsite assistance with appliance selection‑, warranty options, delivery and installation coordination, and financing solutions
• Prepare quotes and estimates, close sales, and track orders to ensure timelines and customer expectations are met
• Partner with store teams, kitchen designers, and operations to ensure smooth execution of PRO projects
• Address and resolve customer questions or concerns promptly and professionally
• Maintain showroom standards, stock condition, and a clean and safe work environment when working in‑store
• Assist with merchandising and product setup as required

• Professional sales experience with a demonstrated ability to close sales
• Experience working with contractors or in a B2B / PRO sales environment is an asset
• Appliance, construction, or building materials sales experience is an asset
• Strong relationship building, communication, and follow-up skills
• Ability to manage multiple accounts and project timelines
• Valid driver’s license and ability to travel locally for sales calls
• Ability to work a flexible schedule, including evenings or weekends as required
• Adherence to company policies and procedures
• Successful completion of a standard background check

Founded in 1882, J.D. Irving, Limited (JDI) has operations in Canada and the United States and are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology.

We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing