ScotiaMcLeod Administrative Associate Job Fredericton area,New Brunswick Canada,Finance & Banking

Requisition

Scotia Mc Leod , a cornerstone of Scotia Wealth Management®, is a full-service wealth management firm with a proud history dating back to 1921. Known for service excellence, trusted advice, and a collaborative culture, we’re committed to helping clients grow and protect their wealth by understanding their complete financial picture—life, family, business, and future.

Our signature Enriched Thinking
® approach brings together investment, wealth planning, and advisory specialists to deliver truly personalized solutions. You’ll be supported by an innovative, team-based environment that values integrity, client focus, and continuous growth.

At Scotia Mc Leod , you’re not just building a career—you’re joining a firm where ideas spark, collaboration thrives, and you’re empowered to reach your full potential while making a real impact in your clients' lives.

The Administrative Associate’s primary focus is to assist an Advisor in the day-to-day trading and the administration of their business. The Administrative Associate may support more than one Advisor who may have different types of business.

IS THIS ROLE RIGHT FOR YOU

In the role you will:

1. Ensure a high level of client service by:

Supporting advisor in the regular review of clients’ portfolios to identify client needs for Team of Experts services

Reviewing the portfolio to ensure it meets the current or updated risk profile and aligns with applicable investment program

Gathering research & product information from internal and external sources

Entering client trades as directed by client or Advisor

Remaining up to date with all the regulatory rules and trading activities as it relates to client accounts

2.
Ensure effective client administration by:

Following up with clients on missing documentation required as per the industry regulatory requirements

Maintaining client files and information of the appropriate systems

Checking daily trades and all system entries in accounts for timelines and accuracy

Responding to client inquiries in a timely, responsive manner

Resolving issues and effecting client transactions expeditiously and accurately, escalating issues to Advisor when appropriate

Issuing instructions for client withdrawals, deposits, swaps and transfers according to client or Advisor instructions

Ensuring all client interaction is accurately documented

Understanding the required documentation for all client account types

3. Provide marketing assistance to the Advisor by:

Identifying opportunities to gather additional assets and/or increase revenue within the existing client base (i.e. referrals, consolidation of assets, insurance, etc…)

Developing, distributing and maintaining marketing materials

Organizing client events, including lunch & learns, seminars, client appreciation

Maintaining or co-ordinating electronic marketing

Managing the approval process for all marketing and mass communication

4. Supporting the growth of the Advisor by:

Reviewing and reducing all restricted accounts

Managing the Bank referral process

Assisting in idea generation

Reviewing the daily commission reports and follow up on unpaid commissions

Tracking the Growth Bonus payments and follow up

Preparing, analyzing, and presenting reports and recommendations, financial plans/concepts, insurance, annual trading summary etc. to the Advisor for review

Providing recommendations for improvement to business processes, additional value to clients, and utilization of our Team of Experts

5. Contribute to the effective functioning of the branch team by:

Building effective working relationships across the team and with various business line and corporate function contacts

Maintaining a high level of customer service

Facilitating a culture of open and honest communication

Actively participating and contributing to touch bases and team meetings

Encouraging the generation of new ideas and approaches

Actively sharing knowledge and experience to enhance the development of all team members

Developing and executing a meaningful employee development plan

DO YOU HAVE THE SKILLS

We would love to work with you if you have:

Excellent written and verbal communication skills

Strong organizational skills

Ability to take initiative and work independently

Ability to meet deadlines

Knowledge of Microsoft systems:
Word, Excel and Power Point

Secondary education

Working Conditions

The role operates within a standard office environment.

The branch is a fast paced often high stress environment often with conflicting demands.

Seminars and client/prospect events are often held in the evening which can require a longer than usual working day.

Education and Accreditation

All applicable education, examination, and training requirements for licensing and confirmed registration as an Investment Representative with the Canadian Investment Regulatory Organization (CIRO)

Post secondary

#SWM


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