Used Product Specialist Job Fredericksburg area,Virginia USA,Sales

Position: New and Used Product Specialist
Reports to the Sales Manager

Qualifications

Education: High school diploma or the equivalent.

Licenses: Driver's License, Sales License.

Other: Ability to read and comprehend instructions and information;
Professional personal appearance;
Excellent communication skills;
Ability to meet company's production and quality standards.

Physical Requirements

Surroundings: Spend time outdoors in varying weather conditions and indoors in air-conditioned areas.

Sitting: On a regular basis.

Standing: On a regular basis.

Walking: On a regular basis.

Bending, twisting and/or stooping: Infrequently.

Kneeling and/or Squatting: Infrequently.

Lifting: 25 lbs to 50 lbs, infrequently.

Reaching and/or lifting overhead: Infrequently.

Climbing: Stairs.

Repetitive hand/finger movement: On a regular basis.

Grasping/grabbing with hands: Infrequently.

Pushing and Pulling: Infrequently.

Expectations

General Expectations: Devote to ensuring customer satisfaction;
Determine management, production, and quality requirements by asking questions and listening;
Attend company meetings as required;
Maintain a follow-up system for assigned projects;
Establish personal performance goals aligned with company standards;
Review actions regularly to improve time utilization;
Understand business terminology and stay updated on technology changes;
Know and understand relevant laws;
Follow lawful directions and procedures;
Participate in performance management;
Interact positively with others;
Uphold confidentiality policies;
Work evenings, weekends, and holidays as required.

Job-Specific Expectations: Responsible for selling vehicles at dealership standards;
Coordinate with sales manager to meet sales quotas;
Greet customers promptly and follow the sales process;
Assess customer vehicle needs;
Demonstrate and test drive vehicles;
Verify customer qualifications;
Maintain knowledge of products and benefits;
Perform inspections and deliver vehicles;
Create events to foster customer loyalty;
Conduct telephone transactions courteously;
Utilize a consistent quotation process;
Arrange display vehicles as directed;
Handle customer complaints empathetically;
Stay informed on relevant laws;
Attend training and sales meetings.

This is not an exhaustive list of responsibilities or requirements. The Dealership reserves the right to revise job functions as circumstances change.

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