Sales and Service Technician

Company Overview

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, Bridgestone Retail Operations is the right place to build a career.

Whatever role you fill, when you represent the Bridgestone name you are a valued teammate and part of our larger mission to serve society with superior quality.

The retail Sales and Service Technician (SST) is a hybrid role that serves customers while performing entry‑level vehicle services. This role is intended as a key pipeline for future career growth within Firestone Complete Auto Care. Responsibilities include assessing customer needs, recommending appropriate products or services, performing basic vehicle service tasks, and ensuring customer satisfaction through thorough and timely completion of services.

Pay Range: $17.60 – $26.29.

• Customer service, sales, and customer issue resolution – 75%
• Basic vehicle service tasks (oil, tires, fluids) – 25%
• Store operations (opening/closing, inventory, displays) – as needed
• Support store management and act as Manager‑On‑Duty when required
• Flex between front‑shop and back‑shop tasks to learn all aspects of store operations

• High School Diploma or equivalent
• Valid automobile driver’s license
• Customer service focus and growth mindset
• Ability to learn and perform basic vehicle service tasks
• Ability to learn and operate store systems

• Two‑year degree or non‑traditional education (training program completion, certification, or equivalent)
• Previous consumer retail sales experience
• Previous automotive experience (plus)
• Previous management or supervisory experience (plus)

• Medical, Dental and Vision – starting day 1 for all teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On‑demand pay (daily pay) program available
• Professional development and mentorship opportunities
• Community involvement and corporate social responsibility activities
• Inclusive and diverse work environment

All hires must complete Form I‑9 Employment Eligibility Verification at the start of employment. Temporary work authorization or need for sponsorship may disqualify you from employment.

Seniority level:
Entry level –

Employment type:

Full‑time – Job function:
Information Technology – Industries:
Retail.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.