Bilingual Retail Sales Aassociate

Overview

Ever stepped into a retail store and had a phenomenal customer service experience? Cox Communications is looking for a Retail Sales Associate who creates those experiences and can drive sales while making customers feel special. If you love to learn, apply your knowledge, and deliver mind-blowing customer satisfaction, this opportunity connects customers with Cox's game-changing technology, products, and services.

This job requires following the retail routine of working some evenings, weekends, and holidays. You’ll report to your Store Manager and take guidance from the Assistant Store Manager and other team Specialists.

• Explain and demonstrate product capabilities and offer suggestions based on customer wants and needs.
• Meet or exceed targets regarding customer experience, sales, and retention.
• Assist with the opening/closing of one of our store retail environments.
• Properly handle cash.
• Engage in workshops, special events, and product demos.
• Support fellow sales agents when needed.
• Continuously expand knowledge of current Cox products as well as competitor product offerings by participating in regular training classes.
• May be required to work in other locations in the same geographical area.

• As part of a customer loyalty driven team, there is a total target compensation of $57,588, while high earners (the top 10%) reach an average annual compensation of over $66,268. Compensation includes a full-time hourly base rate of $19.20 plus monthly targeted commissions of $1,471.00. Employees also receive a ramp-up period of up to 2 months to adjust to commission earnings.
• Competitive pay plus uncapped commission plan and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and more.
• A Cox culture that values people and recognizes contributions, with a workplace where relationships are crafted with care and successes are celebrated.
• Growth opportunities to learn and train, with potential to explore positions across the Cox family of businesses, including future opportunities in sectors like cleantech, health care, and new transportation mobility.

Qualifications:

Minimum:

• HS diploma/GED or up to 2 years of relevant work experience
• Ability to meet established sales, retention, and customer experience targets
• Strong interpersonal and communication skills to effectively sell products using a consultative, solutions-based approach and influence customer decisions
• Ability to build relationships and adapt to a diverse customer base
• Ability to multi-task and prioritize in a service-oriented, fast-paced team environment
• Ability to be mobile within the store for extended periods of time to greet customers and demonstrate products and services
• Computer literacy with an aptitude for learning communication products, services, and accessories
• Willingness to work a flexible schedule which includes weekends, evenings, and holidays
• Ability to lift 25-50 pounds to help manage stock room inventory

Preferred:

• Some college with a focus in sales, business and/or management
• One year of experience in a related field (e.g., Sales, Retail Sales, Service Industry)
• Experience selling Wireless/Mobile products

Come join the Cox family of businesses and make your mark today!

Compensation:
USD 18.32 - 27.45 per hour (hourly pay rate). The rate may vary based on location and candidate experience. This role is also eligible for an annual incentive/commission target of $17,652.00
.

Benefits:
Employees are eligible for a minimum of sixteen hours of paid time off every month and seven paid holidays per year, plus additional paid time off for bereavement, voting, jury duty, volunteer time off, military leave, and parental leave.

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.