Operations Supervisor - Transportation; Supply Chain​/Logistics

Position Summary

Responsible for all operational activity including order entry, load planning, and load monitoring. Supervises salary associates, and is responsible for performance management. Actively involved in the hiring process as well as customer interactions.

In this role, Operations Supervisors will be bonus eligible based on their performance and location performance. Operations Supervisor could earn up to 12% of their base for Max Performance.

Schedule
:
Tuesday - Saturday;
Hours
: 8:00 PM – 6:00 AM until work is complete (Hours vary depending on business needs)

Experience
:
Transportation management background, strong communicator, goal oriented, detail oriented, demonstrated leadership skills. Supporting warehouse associates.

Salary
: $56,200 - $74,500 + shift differential $255.00 per pay period + Position is bonus eligible up to 12% of the base salary performance based

Benefits
:
Our excellent benefits plan keeps associates and their families happy, healthy, and secure. To learn more visit (Use the "Apply for this Job" box below)./

• Lead team of salaried employees (includes: performance review, corrective action, and goal setting)
• Provide detailed instruction to various personnel via email and phone
• Act as first level escalation for customer inquiries
• Assist in new customer implementations
• Prioritize time sensitive situations
• Work with team in scheduling deliveries to receivers and providing excellent customer service
• Ensuring customer’s KPI’s are hit on a daily and weekly basis
• Track shipments to ensure on time delivery is met
• Handle rate negotiations with carriers on a spot rate basis
• Analyze process data and work on continuous improvements
• Identifying cost savings opportunities for the customer
• Ensuring all business needs are covered including when there are vacations, illness, etc.
• Other projects as assigned by the manager