System Administrator

Syms Strategic Group (SSG) is seeking a talented System Administrator

Location: Joint Base Andrews, MD

Department: Department of Defense (DoD), Department of the Air Force (AF)

Type: Full Time

Min.

Experience:

Experienced

Security Clearance Level: Active Secret Clearance

Military Veterans are highly encouraged to apply!

• Support the Air Force Review Boards Agency (AFRBA) Case Management Tracking Analysis and Reporting System (CMTARS) Operations and Maintenance program
• Administer, maintain, and support the infrastructure and application environments supporting the CMTARS platform
• Manage system operations across the Development, Staging, and Production environments hosted in a secure DoD cloud
• Maintain secure and compliant environments aligned with DoD cybersecurity standards and Security Technical Implementation Guide (STIG) hardening requirements
• Operate, maintain, and administer system infrastructure supporting the CMTARS application environment, including application administration, system security, and web administration
• Provide system architecture and operational support for Development, Staging, and Production environments
• Manage and maintain Open Text Directory Services (OTDS) and Active Directory integrations supporting authentication and access control
• Monitor system performance and availability across cloud-hosted infrastructure
• Respond to production incidents and system outages, assisting in recovery and restart of services to restore operations
• Perform system troubleshooting and root cause analysis for infrastructure and application issues
• Implement and maintain security configurations and system hardening measures in accordance with DoD STIGs
• Apply security patches, configuration updates, and system maintenance activities to ensure system stability and compliance
• Support system configuration management and documentation related to infrastructure and system architecture
• Collaborate with software developers, project management staff, and end-user support teams to ensure system availability and performance
• Maintain system documentation including configuration baselines, operational procedures, and security controls
• Participate in system testing, upgrades, and release activities supporting program operations

• Experience with Open Text Directory Services (OTDS), Active Directory, and cloud-based system administration
• Strong experience administering enterprise systems in secure cloud-based environments
• Experience managing OTDS and integrating with Active Directory
• Knowledge of cloud system architecture and administration within DoD or federal environments
• Experience implementing and maintaining DoD STIGs
• An ability to troubleshoot system infrastructure, authentication services, and application integration issues
• Experience supporting enterprise application environments across development, staging, and production systems
• A strong understanding of system security, access control, and identity management
• Ability to work collaboratively with developers, system engineers, and support teams to maintain system availability
• Excellent problem-solving, analytical, and communication skills

• Security+ Certification (DoD 8570.01-M compliance)
• Microsoft Azure Fundamentals Certification
• Open Text System Administration Certification
• Open Text Certification for App Works (version 20.2 or previous iterations to 16.2)

• Five (5) or more years of demonstrated experience providing systems administration support for enterprise environments
• Five (5) or more years of experience administering systems within DoD or federal cloud environments
• Five (5) or more years of experience managing OTDS and Active Directory
• Five (5) or more years of experience implementing and maintaining system hardening procedures using DoD STIGs
• Five (5) or more years of experience supporting system operations across multiple environments including development, staging, and production

• n/a

• Bachelor’s degree in Information Technology, Computer Science, Systems Engineering, or a related technical field

U.S…