IT Business Analyst: Public Safety

Overview

IT BUSINESS ANALYST – Public Safety, FULL-TIME

Salary Range: $61,864 - $68,050 DOQ

Position Overview:

Join our team as a Public Safety Systems Business Analyst, where you'll play a crucial role in supporting and enhancing public safety systems for Police, Fire/EMS, E911/Dispatch, and Emergency Management. This position involves both technical and analytical tasks.

• Helping configure, support, and troubleshoot essential public safety applications such as Computer Aided-Dispatch (CAD), Records Management Systems (RMS), Mobile and in-car applications, and Next-Generation 911 (NG911).
• Gaining a clear understanding of Police, Fire/EMS, and Dispatch workflows and aligning systems to better support operational needs.
• Running reports and basic queries to support state and federal reporting.
• Assisting with system upgrades, testing, and user training.
• Working with vendors to resolve issues and improve system performance.
• Creating documentation, user guides, and training materials.
• Identify and implement operational and technological enhancements.
• Develop documentation and manage small projects.
• Participate in larger technology initiatives.
• Collaborate with personnel and agencies, exercising initiative and independent judgment.

• Bachelor’s degree in Computer Science, Information Systems, Business, Criminal Justice, or a related field.
• One (1) year of experience in software configuration, application support, or related IT operations.
• Ability to pass a Police background investigation.
• Valid Commonwealth of Virginia driver’s license.
• Strong communication skills for technical and non-technical audiences.

• Proficiency in programming languages and software tools, including SQL, reporting and GIS-supported systems.
• Familiarity with public safety technology and cyber security standards.

Note:

Because these systems support emergency response, this position may occasionally work during adverse weather or when City offices are closed. CJIS and HIPAA training provided.

If you are ready to take on a rewarding role in a dynamic environment, apply today! Come be part of a knowledgeable and amazing work team committed to excellence in serving a thriving and growing community and the commitment to the City’s Core Values.

While the position is open until filled, completed City Applications should be submitted before the close of business on February 11, 2026.

Equal Employment Opportunity
:
The City of Fredericksburg provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

City of Fredericksburg
Human Resources Department
715 Princess Anne Street, Room 217
Fredericksburg, VA 22401