Program Director

Overview

We are searching for a dynamic Program Director who is able to work independently and assist our agency grow by increasing referrals while retaining high client satisfaction and compliance with all applicable rules and regulations.

• Grow agency census by establishing beneficial relationships with referral sources and increasing referrals
• Maintain involvement in the community to bring awareness of agency services
• Open and license additional sites
• Ensure all DBHDS applicable laws and regulations are followed
• Hire, train, retain, and supervise group home managers, program specialists, and home managers
• Participate in state monitoring and compliance surveys and complete requests for qualification and related paperwork
• Develop and update policies and procedures
• Ensure all individual and staff paperwork is accurate, complete, maintained, and kept updated
• Ensure all homes are kept up to code in compliance with all applicable rules and regulations, safe and well kept
• Ensure home expenses are in line with budget by establishing expense guidelines, monitoring expenditures, and tracking financial operations
• Ensure efficient and effective operations
• Ensure high level client satisfaction
• Work closely with staff to ensure proper scheduling of caregivers and solve issues that arise
• Ensure accurate staffing of clients with caregivers based on location, time, skills/needs, and requests
• Utilize our web-based care management system to monitor operations including clinical documentation, monitor care logs, and to maintain individual and employee records
• Effectively and accurately communicate with employees, individuals, and support coordinators
• Ensure effective recruiting of staff, retention, and training
• Perform home visits and as necessary
• Complete incident reporting as necessary
• Conducts weekly home visits and supervision with home managers
• Conducts weekly, monthly, and quarterly program audits to ensure quality supports and services for individuals
• Develops, distributes as appropriate, and monitor staff schedule
• Develop and coordinate the planning and implementation of care and support plans, and assuming the responsibility for the implementation and appropriate documentation as needed
• Provides the Executive Director with regular updates and reports on all clients
• Prepares and submits monthly reports to the Program Director
• Other projects/duties as assigned by administration

• Good relationships and contacts in the relevant industry
• Bachelors or Masters degree
• At least 3 years of relevant and related supervisory work experience
• Excellent phone skills
• Excellent interpersonal skills
• Excellent verbal and written communication skills, to effectively communicate with nurses, physicians, case managers and patients
• Fast paced
• Self-directing and very independent with the ability to work with little direct supervision
• Advanced knowledge of computers
• Very comfortable with technology applications including personnel recruiting systems, staffing and scheduling systems, electronic medical records systems, Microsoft Word, Excel, and Power Point
• Very organized and detailed, able to handle extensive amounts of paperwork/documentation
• Reliable car, valid State driver's license and car insurance